good
Got what I wanted a day early
By Jason M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
186 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mr Aberthon is the leading voice in America for rugged phones and hotspots.
Mr Aberthon (mraberthon.com) has 186 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
186 approved reviews, newest moderated first
Got what I wanted a day early
By Jason M.
My wife and I (in our 60's) purchased two new never used Samsung S4 Minis and we made a good choice. The price was great as is the size and feel of the phone.The learning curve with Android for two non-techies was good. I recommend communicating with the staff (our contact was Noach who was very helpful) so you can get the exact product you want (new not used vrs like new used etc). Noach answered our questions directly and efficiently. We had a charging issue with one of the phones and they exchanged it quickly with no hassle.
By Retired M.
Always a pleasure to get my phones by them for everyone who needs one, great prices and always working.
By Saul C.
The item was defective, obviously was not tested. The reply from customer support was vague and sporatic. I feel a great opportunity was missed for both companies. Steven Savary
By Steven S.
Response from Mr Aberthon· Jul 6, 2017
Hi Steven, Just following up with you. We've tried to respond to your emails for the past few months and we're assuming at this point that we have the wrong email address. If you see this message, please feel free to reach out to us. In regards to the device that you purchase, it is brand new. All the products on our website our brand new. - Mr Aberthon
Great product! Great prices! Great costumer service!
By Samuel M.
Excellent service!
By Debera Z.
Great all around
By Harrold L.
I love my new Samsung Rugby4 cellphone...I replaced my IPHONE which never worked at home...never told me I missed a call....never told me I had a voicemail....The IPHONE does not work if you're using WIFI connection at home....My Samsung Rugby4 has worked everyday....every time....even in the desert far away from any cell tower.....Thank You Mr. Aberthon for carrying such a great product and for your excellent shipping to me....I received this phone which was Unlocked AT&T...AT&T sent me a micro sim card at no charge and my phone has worked excellently ever since......I set it up for talk/text only so no DATA charges......
By Judy M.