Good company
I ordered an unlocked phone from Mr Aberthon, and then decided to switch carriers. That phone wouldn't work and they happily refunded my money. Service was prompt and very accommodating.
By Penny B.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
186 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mr Aberthon is the leading voice in America for rugged phones and hotspots.
Mr Aberthon (mraberthon.com) has 186 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
186 approved reviews, newest moderated first
I ordered an unlocked phone from Mr Aberthon, and then decided to switch carriers. That phone wouldn't work and they happily refunded my money. Service was prompt and very accommodating.
By Penny B.
This is a rugged little phone. Dependable and reliable.
By Rocky L.
They sent me the first unit which turned out to be defective. I sent them a quick email to which they replied with a return shipping label 2 hours later. I returned the defective unit to which they sent the replacement which I received in less than a week. No complaints!
By Wireless U.
Best place to buy durable unlocked Smartphones+Hot Spots.
By Sargent's M.
Purchase a cell phone online from Mr Aberthon order was process and shipped right away with on time delivery.
By Robert W.
The cost and quality beat The celluar providers hands down.
By Alphonzo B.
I needed a 3g phone as 2g service was being discontinued. I use the phone rarely so I do not need a "fancy" phone but I do want one that is "reliable" and "simple" to use. I was able to find what I wanted from Mr Aberthon.
By db
One was mint condition, the other had a scratch, and when I pointed it out to them, they responded quickly and gave me options - keep at discount, return for refund or exchange. I took the discount, which made the already good deal even better. Phones work perfectly, and the scratch would likely have happened sooner or later anyway. Even though the experience wasn't 100%, I refuse to reduce the rating, because of the excellent customer service. Hiccups happen.
By GN