Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
137 reviews
MpixSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mpix is a professional photo printing lab based in Pittsburg, Kansas and Columbia, Missouri.Building on over 80 years of professional lab experience from our parent company, Miller’s Professional Imaging, Mpix was launched in 2003 to bring pro-grade quality to every photographer.We specialize in premium photo prints, photo books, wall art, and cards, each one handcrafted in our U.S.-based labs, featuring professional-grade archival papers and free, in-house expert color correction. Mpix also develops film. We process 35mm, Medium format color film, and disposable cameras at our lab in Pittsburg, KS.
Mpix (mpix.com) has 137 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 76 reviews with 5 stars · Clear filters
Mpix did a fantastic job of touching up, printing, and mounting my wife's funeral photographs. Much better quality than that offered by the funeral home and for a much more reasonable price. Its hard to know the first time around, but I won't be making that mistake again. Mpix is the way to go! Thanks
By MB
I’ve been a loyal Mpix customer for over a decade, and they continue to impress me every single time. The quality of their photos and products is consistently outstanding—crisp, vibrant, and professional. I’ve ordered everything from prints to gifts, and every item has exceeded expectations. Even during the hectic holiday rush, Mpix somehow manages to deliver in record time. Their speed, reliability, and top-notch quality are unmatched. I’m forever a customer and always recommend Mpix to friends and family. Five stars, every time
By Abrilina B.
I had a small issue with my order and was blown away by how quickly and kindly the Mpix team resolved it. Jecilyn responded within minutes and had a solution in place almost immediately. Hands down one of the best customer service experiences I’ve had — fast, thoughtful, and truly appreciated!
By Dawn C.
We recently ordered Christmas cards from the company, and we were disappointed when they arrived. The cards simply didn’t reflect what I had previewed on the site: blurry, no definition. I contacted Mpix, and they helped me identify the problems with picture sizing. They then adjusted the paper type. New, wonderful cards showed up in a matter of a few days. This company really does care about customer satisfaction. I will definitely order from them again and won’t hesitate to reach out to their customer service for help in getting the desired outcome.
By Sarah
I've now used mpix twice at the suggestion of my photographer to make and frame prints. They've done great work at reasonable prices with exceptionally fast delivery of the finished products. I'll use them again if the need arises. A+
By Jonathan R.
The photo enlargements were crisp, clear and vibrant. the photo paper excellent and the delivery was fast. photos were in perfect shape upon delivery and the price was very reasonable.
By jeff B.
What a wonderful experience. I was able to speak with a responsive and helpful customer representative, and she helped me exceed my own expectations! I printed a huge photo mosaic and the quality was wonderful with a single day turn around. Great value with 1-2 day shipping and quality work, I will use them every time. Use them!
By Justin M.
I am so excited and thrilled when switching to Mpix from a decade of going through Costco and prior to that was snapfish. The upgrade on quality from the previous two companies is very obvious and intense. Thank you, I appreciate you guys! I have made two big orders so far and it’s just amazing and consistent.
By Kelly D.
