Mountains PlusReviews of mpgear.com

I ordered a GoPro Hero 4 but when I received it and it did not work properly. After contacting GoPro and Mountains Plus Outdoors, it was determined that the camera was faulty. I needed it quickly for an upcoming trip. of course, the faulty camera was not Mountains Plus Outdoors fault, but Colby did everything he could to make sure I had it by the time I was supposed to be leaving. Great customer service! Thank you!

Easy to order with plenty of great pitcutres and descriptions. Product was shipped within two days and arrived a few days later in perfect condition.

I recently ordered a Thule bike rack from Mountains Plus. It arrived in terrible condition (damaged during shipping) and Mountains Plus made it right for me. This item was dropped shipped by a third party so the damage was not due to anything on MP's end, but they quickly stepped in and made it right for me. I appreciate their attention to detail and the fact that they initiated contact with me, rather than me having to chase them down. I'll gladly do business with MP in the future and recommend them as an outdoor gear retailer whom you can trust.

Purchased a Kurt Kinetic rock and roll bike trainer on the Friday prior to Christmas to be shipped ground. MP shipped 2nd day delivery at no extra charge to guarantee arrival by Christmas at no extra charge.

I called directly as I had some peculiarities in what I wanted. They were very friendly and fully met my special request. My product arrived promptly on the second day.

MPGear has become one of my go-to sites for bike components. They're extremely helpful, knowledgeable, and typically have other sites beat on price. Good stuff all around.

First class shop, great prices, reliable & friendly staff and always willing to help. Great stock and web site a little wonky but works fine.

Called to make sure they had the item, they did, and got it shipped the same day with free 2 day shipping!