Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
237 reviews
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Moz (moz.com) has 237 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
237 approved reviews, newest moderated first
My only issue with the Mozbar is that I have to log in almost every single time that I try to use it, even though I always tick the "remember me" box. It's really annoying. Don't have that issue with the Ahrefs bar.
By Emily J.
The company will not notify you when your free premium account trial is ending and will charge you without notice. When I noticed my business account had been charged, I reached out on the day to inform them I did not want the premium account and have yet to hear from customer service to reverse the charge.
By Honest R.
They did not refund my money for annual membership which I cancelled within 2 weeks. A scam company that refuses to respond.
By Amit A.
Amazing support! Solved my problem fast!
By Cynthia C.
Amazing team and very accommodating with small errors as well as large ones. Recommended for medium to large organizations, the time it takes to get noticed and score can hinder small businesses that a cas strapped and in my case building my SEO and peripherals to is already demanding! Small country small client base. Well done team. Clint Morris
By Clint M.
It's a scam, they will try to you to to tasks and you will get commission. In some time there will be a negative balance and then you have to compensate it yourself. First time I got it back, but I'm not doing it a second time.
By Cheyenne Z.
Moz is a good tool for keyword research
By Shaheer T.
The technical SEO certification was very helpful. The videos were informative without being overwhelming. I had a couple issues: On the quizzes and final exam, I felt there were too many questions about random facts and percentages that weren't actually important to the hands-on understanding of technical SEO. It was also irritating to have to fill out the survey before being granted access to my certificate. It took me 10 minutes to figure out the final step of completing the survey to get to my certification. It was not at all intuitive.
By Chad H.
