Moving Direct Van LinesReviews of movingdirectvanlines.com

WARNING SCAMMERS SCAMMERS!!! Do not use them. They send a bunch of hustlers to your house & immediately they start to hustle you. They’ll say some B.S. about you’re over the amount that you initially told them. Then, attempt to extort you $1000’s more. They won’t let you use a CC for your deposit. This way when you realize that you’ve been scammed you have no recourse. Fortunately, I managed to use my CC for a portion & my CC got that money back. Working on the rest through other means. P.S. LADIES beware! They will tout that they’re a “woman owned company”. Don’t trust the ladies that you’ll initially deal with. How you’ll know they’re lying is when they’re mouths are moving. You’ve been warned!

Moving Direct Van Lines utilizing On Track Movers moved me from NJ to FL and lost my big screen TV, damaged bedroom furniture and broke glassware/ceramics. At least $5k in damages and provided only $60 after insurance claim. Don’t use Moving Direct Van Lines nor On Track Movers.

SCAMMERS! SCAMMERS! SCAMMERS! Red flag #1: They are brokers. They will not disclose this upfront. If you’re a woman, Katherine Jones will tout that they are “women owned company”. Red flag #2: They use virtual assistance, YUMBO, to evaluate your items, then assure you of it’s 99% accuracy. IT IS NOT! They don’t want to or they are too lazy to come out & assess for themselves. Then they farm out your move to some unknown company. The day of your move - the movers will claim they weren’t aware of all your items, even though it is on their inventory list. When that doesn’t work they start to hustle you, making up reasons why they are extorting you for $1000 more, i.e. your items are too big, you have too many this or that. I moved from a 2bdr. apartment!!! When you call the broker, in comes Naomi, they’re so called “customer service personnel”. She will pretend to be shocked by the “hustlers” behavior & supposedly advocate for you by “talking to the moving company’s admins”, but truly they’re all in on the SCAM. At the end, they won’t answer your calls, give you the runaround, then refuse to return your deposit after you choose not to be extorted. Don’t be defrauded by these unscrupulous crooks. Don’t be fooled by Katherine Jones and all of her assurances. They’re ALL LIES!!! YOU’VE BEEN WARNED. GO ELSEWHERE!!!

We did not choose to use Moving Direct & the phone call we received afterward was asking for the price we agreed with the moving company we did go with!! What? No. And her remarks were very sparky and unprofessional. I am glad I did not choose to go with this company & I do not recommend this business.

This moving company was absolutely terrible. Please do not use them. They hired a 3rd party "moving company" which was just two guys who showed up in an unmarked truck and could barely communicate. They charged me hundreds of dollars over the quoted price, and damaged many of my items moving, as well as leaving damages to the house I moved into. They completely broke my treadmill, left large scratches in the floor, bork the door frames, and drop some of my appliances off the truck.

I would give negative stars but that’s not an option! Movers confirmed for the 9th so we booked our flights a few days after their scheduled arrival, only form them to say they couldn’t make it the day before their confirmed arrival date. They claimed that they didn’t have any available trucks for our move after the one they booked for us “broke down”. They offered a different date but that would not work for us, and I was not going to move our schedule around for such an unreliable company only for this to happen again. Now I’m losing money on flights that are non refundable and having trouble finding an available uhaul to be out of our current housing by the move out date we agreed on. Also they decided to send a text instead of having the common courtesy to least call. I truly believe they had no real intentions of moving us, because it’s been nothing but a run around. Do not recommend unless you want them to leave you stuck between a rock and a hard place. I am beyond disappointed in the service we received from Moving direct van lines. Overall very stressful and disappointing experience!

Horrible company! Never called to inform of the time that trucks were coming. When I called them to try and find out when they were coming stated that they had called and we didn’t answer which was not the case according to my call records. Grossly underestimated the amount of space to to move a three bedroom house. The total cost was over 200% more than the estimate and contract that was signed. After signing the contract would call the company to ask questions and just be told that they will be called back and never get a call. DO NOT MOVE WITH THIS COMPANY. THEY ARE ONLY BROKERS AND ARE A SCAM!

Awful!!! Don’t use this company!!