This is like a tap water but…
This is like a tap water but carbonated. The taste is no even close to the French Maison Perrier. Will no buy it again.
By Jordan K.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
23 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mountain Valley Spring Water is listed under Beverages & Liquor.
Mountain Valley Spring Water (mountainvalleyspring.com) has 23 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
23 approved reviews, newest moderated first
This is like a tap water but carbonated. The taste is no even close to the French Maison Perrier. Will no buy it again.
By Jordan K.
They delivered a machine, and it leaked all over my floor. I got a new machine in, and it tasted like a water hose water. I tested it and it was the same as the facet water. I told them to pick up the machine and water so the charged me twice for 2 accounts. I spent over $300.00 and received no service. I contacted Mountain Valley and told LaKesha McDaniel and she did nothing. I will seek legal help so no one will go through this. Date of experience: April 08, 2025
By Ray R.
We enjoy the water, but the distributor never shows on time, say they do not have the water, promise new delivery dates, and do not keep them, over and over again. Mountain Valley Spring water not responsive, so we are out of water AGAIN and the new promised date (after missing 3 other dates) is a week away. Stunningly awful service.
By Tracy
not properly sealed. feel like I am drinking sink water.
By Pat C.
Water is great, local distributor never has any. There is only 1 distributor Deep Rock water in Colorado Springs, CO. They just tell you we don't have any water and don't know when it's coming in. Horrible customer service.
By DC W.
Recently, Mountain Valley was purchased by Primo. I have been buying their 2-1/2 gal glass Spring Water for several years. The glass was $15 @ 2-1/2 gal container + water. Since Primo, their glass is $35 + water. This is 125% increase over night. Don't sell back your $15 glass containers. They will cheat you out of $20. The water is good quality, but it's hard to do business w/them.
By customer F.
Great water delivery service, took only 2 days to arrive. Online ordering, fast and short without asking too many information. Had issues with Costco's 3rd party water delivery service named PRIMO-water for TWO weeks now and suddenly account was erased for asking a small question... Hopefully other customers will reach out to other water delivery services and find Mountain Valley Sprint Water to be one of them. -Thank you from one happy customer!
By Darhyl A.