MotorcycleidReviews of motorcycleid.com

Product shows on the website as "in stock" and shipping the next day. After two days, I chat with customer service and they say it has shipped and to wait for a tracking number. A couple of days later (now), no tracking number and my order says it will ship more than a month from now. However, it is still showing as in stock on the website. I believe that this company is just doing drop shipping and actually has no inventory. Can't cancel an order via the website. You must phone them. Avoid at all costs.

Very good service got my package matter of 2 days very pleased

I ordered a part from them and they had false information in their description when I recieved the order I informed them and they acknowledged the mistake was on their end and said they would send a return label in 2 to 3 business days. It has been over ten days now and yesterday they again said they would send a return label in 3 business days. This was a $271.00 part that I'm out and will have to drive an hour and a half to return through their carrier once/if I get the return label. Very disappointing customer service especially since I own many motorcycles and have ordered from them in the past.

This company will rip you off and not care l ordered parts over two months ago they said it was shipped by ups and there is no record of ups ever sending this item with there so called tracking number so buyers beware they will take your money and not send you anything MY TITLE IS THE BIG RIP OFF

The deliveries were fast. Products were great quality even though one doesn't fit but that was my bad.

After waiting on a shipment for over a month and two phone calls I posted my first review of this company and the next day they got back to me with a email stating. The package was lost. We have started the lost package investigation with the shippingcarrier.Unfortunately, we are unable to send you the free replacement since the product is out of stock. The product I have been waiting for for over a month was $112 Sure nice of this company to offer me a $25 gift certificate on my next purchase. After this experience won't be ordering here again.

the site lacks important details about parts, the online exchange site feature does not work. customer service was not good.

Talked to a customer service representative about a product price/quantity prior to making any purchases. The representative gets back to me and tells me it's priced per set so I make my purchase. Only to later find out it is not priced per set but price per 1... Emailed back and forth for a couple of days showing them where I was told it's priced per set to see if they would hold their company accountable for the mistake on THEIR end and no they will only give you the run around. Now I'm forced to wait 2-3 business days for a return then another 2-3 business days for a refund AFTER the part is received by them... So my build is put on hold because this company does not know the product quantity in which they are selling ... Ridiculous!!!! Never again take my business to Partzilla