very good
best service, answered very well
By hongbing W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
632 reviews
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MotoPress is a team of experienced WordPress professionals that has been building plugins and themes (software and design) for WordPress CMS since 2013. The mission of MotoPress is to give companies and personal projects flexibility and specific software they need to successfully build online business with a user-friendly content management system of WordPress.
MotoPress (motopress.com) has 632 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
632 approved reviews, newest moderated first
best service, answered very well
By hongbing W.
Great product with many capabilities and features to supercharge your vacation rental business. Great service and support as well!
By Khaled J.
I had a very positive experience with service that helped me fixing a problem with my website. He even fixed a problem, that wasn't related to MotoPress.
By Karin
Not just a good plugin- its the best hotel booking plugin on the market. In addition to a super customizable plugin, the support, especially the extended support, is awesome. Super fast super fast and very professional. I can safely recommend this plugin to anyone looking for a hotel booking plugin.
By Andi
Read all the positive reviews....they're fake! This plugin isn't worth $250 and the money back guarantee is worthless. You have to have a workaround for most everything. Stick to the monthly paid services and save yourself $250, it's not worth it. They spend more time trying to scam you out of your money then they do trying to improve their plugin. Never had such a bad experience with a WP plugin.
By Greg P.
Truly poor customer service. I raised a ticket for technical support on Wednesday, was told I'd hear back within 24-48 hours. Not heard a thing! Get in touch with their so-called customer services team today (Friday) to be told I should hear back on Monday. That'll be 5 days without the service I need for my website, that's 5 days without being able to take bookings and money! Currently people visiting my website are booking accommodations thinking they have larger capacity than what they really are! I'm having to go back to them to then explain, which is extremely time consuming and costing me money as it's causing customers to cancel their bookings with me! Will reframe from buying anything else from MotoPress in future. They should not say on their website and emails it'll take 24-48 hours for my query to be answered when in fact it won't be answered for 5 days! Truly ludicrous if you ask me.
By Natasha D.
I first asked the questions on chat as I already had woo commerce wordpress plugin directly from wordpress which does square checkout merchant. I was told I didnt need to buy the extra addon . Seems there sales misunderstood the question. No offer of a gesture of goodwill or anything. I also had issues installing the script, had an error on a few of the plugins, support took days
By Paul N.
Very helpfull and quiet concerned with my problem. Thanks a lot John Davis María
By Maria