Excellent customer service
Excellent customer service
By Charlotte R.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
632 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MotoPress is a team of experienced WordPress professionals that has been building plugins and themes (software and design) for WordPress CMS since 2013. The mission of MotoPress is to give companies and personal projects flexibility and specific software they need to successfully build online business with a user-friendly content management system of WordPress.
MotoPress (motopress.com) has 632 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
632 approved reviews, newest moderated first
Excellent customer service
By Charlotte R.
Great experience witch solving my problems. Thanks!
By Jacek F.
Perfect team, whenever I have a pb I get a clear answer in a real short time ! A pleasure to work with this team...
By Cyrille L.
The support staff was quick and efficient in answering my questions. I appreciate the time they took to explain the solutions.
By Nathan W.
I asked via live chat if I would be allowed to return the plugin if it didn't work for me. I purchased the plugin, tested it, and within 24 hours discovered it did not work well with my theme and tried to return. They refused. Even after delivering proof of the chat transcript. Don't do business with unscrupulous companies. Use HBook instead.
By Jeremy
Response from MotoPress· Jul 26, 2022
Hi Jeremy, Thanks for your feedback, however, the Hotel Booking plugin is claimed to be compatible with all WordPress themes. It means it should support all the capabilities described on the product page or documentation. So we have asked you to describe the difficulties that you have faced but we did not get any information from you. If we verify the plugin is not compatible or conflicts with a specific theme we do submit a refund and enhance the plugin if the issue is on our side indeed. That was the question you asked in chat though you did not provide any details about the conflict or error message in your support request.
Motopress is working well when you manage to do all the settings the right way which can be challenging. However, the helpdesk is really good and helps you till everything is working.
By Ariane
Response from MotoPress· Jul 26, 2022
Thank you for your review
Excellent support!
By Norman G.
Response from MotoPress· Jul 26, 2022
Thanks for your feedback
Great plugin and awesome support team solved all my problems quick and easy
By Nico Van Der L.
Response from MotoPress· Jul 26, 2022
Thank you so much for your review