Moto CollectionReviews of motocollection.us

Never got my jacket scammed me out of 179$. Very upset and disappointed will not ever see me get a jacket from this website and I do not recommend spending your money there just gonna take it

After not responding to multiple calls and texts on their customer service website, company finally reached out due to negative review we left them on trustpilot. Is now refusing to help us until I take it down. Would highly not recommend using due to poor quality products and horrible customer service.

Customer service continuously ghosts me after i call them out on there own return policy. It clearly states all returns are to be sent to Plantation, Florida, yet the first and last email i recieved back, they tried to get me to pay to ship the jacket back to PAKISTAN. The jacket is highly defective, with the main "Harley-Davidson" logo sewn on very crooked on each side of the main front zipper. Additionally, a LOT of leather chips and scratches on it from its arrival, not to mention it arrived with the bag underneath the jacket itself in a wrecked and too small of a box. Terrible experience. I will never order from here again and will tell all of my fellow riders to never buy from here until this is corrected.

I ordered a jacket from here in November. I spent a lot of time going back and forth with the merchant, who told me I would receive it in a week. It never arrived. December 3rd it still hadn't been sent. I asked for a tracking number and never received it. After multiple attempts to have them respond to my messages, I received my jacket January 25th. I immediately said I wanted to return it because I don't want to do business with a company like this, and they have never responded to any of my messages. On top of that, the jacket shipped in a box from Pakistan, after they told me they hand make their items in the US... honestly learned my lesson. i tried to support what seemed to be a small business, and instead was a scam.

If there were 0 star I would indicate that. Waste of time, long shipping and delivery, wrong item sent! asked to keep it for discount! Of course NOT, want what I have ordered. I have disputed the payment, but plus I have to pay for the return of the item even though it’s motocollection.us responsibility, asked several times for the label never replied!!! Be careful scam scam and very little customer care!!!!

Customer service Quality of product

Jacket is horrible the stitching is horrible I ordered a 4xl it’s not even a 4xl it looks like a small. They recommend me the size 4x and it’s incorrect. They even said a 4xl would be 61 chest inches. Coat was inaccurate and now im gonna get my money back.

I ordered a alpinestars race suit. They even contacted me to ensure I ordered the correct size. BUT—— I never received tracking info , and have never received any response back yet asking for the shipping date and info. I’m not sure how to get my money back as it seems I’ve been scammed.