Excellent communication
Excellent communication. The item I wanted was discontinued so they called and wrote me explaining the situation and provided a link to the upgraded item. Very easy to work with.
By Steven
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
115 reviews
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Since 1995, Motion Media, LLC’s team of creatives and techies has been known for helpful advice, unparalleled know-how and lifetime support of every product we sell.
Motion Media (motionmedia.com) has 115 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
115 approved reviews, newest moderated first
Excellent communication. The item I wanted was discontinued so they called and wrote me explaining the situation and provided a link to the upgraded item. Very easy to work with.
By Steven
Brad has always Been responsive, helpful and professional. I value his service to CADG over the years.
By Curtis G.
When other suppliers could not deliver Motion Media fulfilled the order fast with care for our new hard drive and to us! Thank you!
By Joanne
The purchase of my 2 new monitors was one of my best decisions that I made last December. Incredible displays. Motion Media made everything so smooth. Totally happy!
By Andre C.
Brad at Motion Media really came in clutch. I was editing my reel for 2021 and had a deadline to put out a final product by the New Year. After a day of playing phone tag, Brad called me at 6pm informing me that he could send over a DaVinci Resolve Studio access code via email that same night. My other option was to wait until January 8th for either Samy's or B&H to ship it. Motion Media understands their customer base and was able to email the code without any of the red tape shipping. I was able to edit my reel 1 day ahead of schedule and it came out great! Brad even followed up with me the next day to make sure the software was working. In this industry it's hard to find good people and Brad and the team at Motion Media made me feel important. Big thanks to everyone there!
By Chuck R.
Motion Media has always been very responsive and able to give us a great price. Their communication is great and I appreciate the expiring deadline reminders so nothing is missed!
By WorldTech E.
Brad made sure we didn’t forget to renew our licenses this year. He’s always on top of it, even when we’re not.
By Benjamin D.
Brad who answered their Live Chat was very professional and quick. I placed the order online soon after and next morning I drove 50 miles to their store to pick up the newest 3Dconnexion made product: Keyboard Pro. At the door Tim J. was waiting with the item I ordered, and we stayed in a friendly conversation for a little while. I purchased from them before (3Dconnexion SpaceMouse Enterprise Kit about 2 years ago) when I also had a very good experience. Their warehouse/store is in a beautiful brand-new building conveniently positioned close to LAX. On my way home, I received a text message from Brad asking me if I were able to get my Keyboard okay and he apologized for not being able to be there at the time I came in. Tim emailed me invoice with a note how they appreciate my business.
By Miroslav M.