Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
121 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
This is ShopGlassTile online shop about any type tiles. You can tell from a name that our basic focus is to provide you CHINA prices in America. Our utmost effort is to get the products from our factories to you cutting out the middle man and passing the direct saving to you.We pride ourselves on being the largest source for Limestone, Marble, Glass, and Onyx Mosaic as well as flooring tiles bringing you an extensive selection with everyday low prices. Our award winning has designers craving for more.. . Browse throughout our website for your favorite product and Simply look for the logo to enjoy free shipping on selected items.Our products in marble, onyx, travertine and granite range from solid field tiles like 12x12, 18x18, mosaic tiles for kitchen and Bathroom Back splash, shower walls, foyers, bathroom floors etc. We also carry chair rail and pencil moldings to compliment with our mosaic tiles. Our target is sell more but get less profit
Mosaic Tile Direct (mosaictiledirect.net) has 121 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
121 approved reviews, newest moderated first
I was estatic when I found Mosaic Tile Direct. Not only were they willing but they were able to find what I had searched hard and long for. The sales person was very calm and pleasant always and reassured me every step along the way. My kitchen looks amazing and I did at a very reasonable cost. Thanks Mosaic Tile!
By Patrice E.
I've given Mosaic Tile Direct 3 stars because they offer great tile selections and the best prices I could find. But the shipment of tiles (though fast), was delivered to my neighbor's house. Since the house is vacant, the tiles could have sat there forever without us knowing. Luckily, the new owner alerted us and we schlepped the tiles to our house.
By Flora S.
I placed my order and received a response 5 days later with a credit/refund to my card with no explanation of why my order was refunded. Below is my conversation with customer service via live chat: me:Why was my order refunded? 11:37 AMjohn:Order number ? 11:38 AMme:######## 11:38 AMjohn:Let me check 11:38 AMme:Refund ######## Any luck? 11:49 AMjohn:Yes Item is not in stock We only have it is Seattle, WA 11:50 AMme:So why does it say that all items are in stock and ready to ship on the website? 11:50 AMjohn:Shipping cost is over the budget 11:52 AMme:So why is the free shipping over 65 advertised? 11:54 AMjohn:Now we don't have it in NJ Or IL 11:57 AMme:I am in Ohio
By Patrick
It was exactly what I was looking for! Will make a beautiful backsplash in my new kitchen with my chrome colored quartz countertops. Couldn't be more satisfied with the color and the quality of the tile.
By Karen
Mosaic Tile answered the phone when I called and confirmed the tile I needed was in stock. They made sure I entered the order correctly online (there were a few options for shipping and a lift was needed, something I would not have thought about despite the order being for 1700lbs of tile). They shipped the tile quickly and all tiles were intact and packaged well. The price was great, Half what others charged.
By Cindy S.
Ordered Pavers for my backyard, was extremely satisfied with the quality and service provided. It was a very pleasant experience.
By Mira B.
We shopped for mosaic tiles, locally at the big box stores, and we found the style and color we wanted. It was a special order from HD, so I decided to look for a better price online and NO ONE had a better price than Mosaic Tile Direct. Not only did we get a great price, we selected the FREE SHIPPING option and received it in 4 days! Very happy with the experience! Thank you!
By Richard J S.
They had the product I needed and were able to deliver on schedule within my budget. The tiles were all well-packed for shipping and nothing was damaged. The quality was excellent, especially the honey onyx and Thassos White.
By Robert S.
