Mortgage AmericaReviews of mortgagebankamerica.com

This journey of buying my first home was at first very nerve racking. But Ryan Esser made all those nervous jitters go away. He answered all my questions sometimes multiple times and went out of his way way to make this transaction easy and fun. I will highly recommend Ryan Esser to anyone I know looking to buy a new home.

Getting an answer quickly from a live person is unusual today, but not with Mortgage America or Rax Heller. Every time I've needed help or have had a question an answer or help was quickly given. That's a 5 star for me any day!

If I could leave zero stars I absolutely would. It took our loan officer Damian Gallagher over two months to tell me that we couldn't do a cash out refi because we hadn't been in the home over a year. This should have taken about 5 minutes. Then he suggested a home equity loan and told me we would be closing 1/14. All along my bills were getting later and later. On 1/15 I asked for an update on status and he THEN informed me that my credit score was now too low to do the loan. If he had not DRAGGED his feet since OCTOBER my credit score would have been over 700 and this would not have been an issue. I also had an issue with the processor when we did our original closing with them that cost me delaying my closing for two full weeks AFTER my movers had already picked up everything from my old home and I had to pay exorbitant storage fees. I would NEVER in a million years recommend this company.

Ryan Esser went above and beyond to work with me for my first mortgage. He was responsive and worked quickly to get everything together for a quick settlement— even over the holidays, weekends, and evenings. His community connections are fantastic, and he makes sure his clients are well taken care of. He helped make purchasing my first home a breeze. Thanks, Ryan!

It was a pleasure to work with Ryan Esser. He was prompt, professional, courteous, patient and thorough answering all of my questions. I would recommend him to my family and friends. Thank you for all your help!

Great experience, everyone was very accommodating and helpful throughout the entire process. Ryan Esser was very knowledgeable, straightforward and helpful. He was always available when ever I needed help or had questions. 5/5!

Ryan Esser was an amazing guy to work with, he was very prompt with things and very knowledgeable! He helped me with the whole process of buying a house and got me to the right people.

Working with Ryan Esser completely assured us that we were making the right decision. He followed and reported our progress every step of the way, even while he was on vacation! I have every confidence that Ryan will continue to be our "go to" guy throughout the coming years. Thank you to our Mortgage America team!