Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
156 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Jeep Parts, Jeep Soft Tops, Jeep Accessories, Jeep CJ Parts, Jeep Cherokee Parts. All things Jeep from Morris 4x4 Center your Jeep Parts Specialist.
Morris 4x4 Center (morris4x4center.com) has 156 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
156 approved reviews, newest moderated first
Really really bad. I wish I had checked the reviews on Yelp and here before I ordered anything from these guys. TERRIBLE
By Gmd
Response from Morris 4x4 Center· Aug 16, 2021
Hi Gmd- I am so sorry to hear you had such a negative experience with us. We'd love the opportunity to turn your experience around if you could please contact us with more information at onlinesupport @ morris4x4center.com.
This kit is fantastic! Way stronger and simpler than stock. Huge Heim joints. Large diameter tube. Good powder coating. Straightforward install. You need to drill bigger holes in the knuckles, and then it just bolts in place. Far less flex than stock parts. New jeeps actually use this design. Eliminated front end vibration in my jeep. And it seems Bomb proof.
By Shrop S.
High quality top that I’ve come to expect from Bestop. Received item faster than expected and installation was fairly simple. This is the second top I’ve purchased from Morris for my 2000 Jeep Wrangler.
By Natalie R.
I purchased the bed Rug for my Jeep TJ and love it. It was easy to install and the quality is good.
By Roger
I ordered a part online, it was shipped within a day. Then the item was lost by FedEx. I called customer service to explain what had happened, and they shipped a replacement that day. It was a very good experience overall.
By Gerad
My experience with this company was beyond frustrating. I ordered a Roof Top Tent on 6/24/2021. Money was taken that day out of my account. When I ordered I was told it was in stock and would ship the next day. Well on 6/25 I got an email saying now that it would ship on 7/21. On 7/16 I received and email that said it would ship on 8/10. Today which is 8/5, I received an email saying that it would ship on 9/24. How long can you continue to lie to people? I decided to chat with one of the techs, Jestine B was my agent. I asked these same questions. When I finally asked what could be done to make up for such a debacle......."Jestine B. has left the chat." This is the caliber of customer service that you get from this place. I will never order from them again or Body Armor for that matter which was the product I was trying to order. Just be honest with people. I could have ordered a different tent which would have cost more but I could have received in a week. I know because my friend did just that. Meanwhile this place held on to my money for a month and a half and offered nothing to compensate me for my troubles. When I finally got in touch with someone to cancel the order they basically just said "Oh well, nothing I can do about it other than give you your money back." I'm sure the vast majority of transactions go very smoothly for this company. It is not about how you respond to easy that makes you a good company. It is how you deal with hiccups and shortfall. They did not handle it well at all.
By James S.
Response from Morris 4x4 Center· Aug 5, 2021
Hi James- I am so sorry to hear that your rooftop tent was not delivered within the timeframe expected and that you felt we did not adequately handle the delay. We realize delays can be very frustrating and inconvenient, and I am so sorry this sentiment was not relayed to you by our customer service team. We'd be happy to provide you with a gift card in addition to your full refund. If that is something you'd be interested in, or if there is anything else we can do to turn your experience around, please contact us at onlinesupport @ morris4x4center.com.
they were quick to process order and shipped even faster. the right part the first time. Will do business again with out a doubt!
By Jason and Pam P.
Needed a few things for my truck and ended up getting some floor liners recently from Morris. Mike was great to work with and ended up getting me a killer deal. Will definitely be coming back.
By Andrew R.
