Ordered on TikTok and still had no…
Ordered on TikTok and still had no shipping update hasn’t even been dispatched
By cj
Response from Moresoo Hair· Nov 20, 2025
I'm truly sorry to hear that your experience with TikTok is not pleasant. Just to clarify, our team is part of the official Moresoo website, and we don’t have direct access to orders placed through TikTok Shop or Amazon.



