Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
175 reviews
MopioSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mopio started in late 2019 when its founders, experienced in furniture craftsmanship, saw a gap in the flat-packed furniture market. While there were many budget-friendly options, the designs were uninspired. Mopio's mission is to provide design-centric, affordable furniture crafted with the user in mind.Inspired by contemporary trends, Mopio's products are designed for compact urban living, focusing on functionality and durability. Exclusively online, Mopio offers a range of upholstery and case goods for living rooms, bedrooms, dining rooms, studies, and outdoor spaces.
Mopio (mopio.com) has 175 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 143 reviews with 5 stars · Clear filters
Shelf came within one week. Really excellent quality. I’m glad I didn’t spend over $1,000 on other brands. Beautiful piece!
By Laura S.
Response from Mopio· Oct 27, 2025
Thank you for your kind words, Laura! We're so thrilled to hear you love your purchase with us!
I purchased a used but beautiful Grey futon couch from facebook marketplace. While I was moving, a couple of legs ended up breaking. I reached out to Mopio CX with a hope to get a replacement legs and willing to pay. To my surprise, Batrisha said they would ship to me without any charges. Batrisha and her team at Mopio has earned my trust and will be placing orders for my new home furniture add ons.
By Rupesh B.
Response from Mopio· Oct 6, 2025
Hi Rupesh, we’re so happy to hear that! We’ll be sure to pass your kind words to Batrisha and the team. Thank you for trusting us—we can’t wait to be part of your new home :)
Very high quality! Looks like a luxury furniture piece at a more than fair price.
By Matt
Response from Mopio· Oct 6, 2025
Hi Matt, we're so thrilled to hear that! We always strive to deliver high-quality, design-forward pieces at great value. Thank you for taking the time to share your feedback—we hope to see you again soon!
Order delivered promptly, good quality product and easy to setup. Happy with the set of sofa we bought
By William Y.
Response from Mopio· Oct 6, 2025
Hey William, we’re so glad to hear that your sofa arrived on time and you’re happy with it! Thank you for sharing your experience and for choosing Mopio :)
I highly recommend this brand! Always ships fast and the items arrive safely. The wine glasses I purchased from them are beautiful but quite fragile so I'm glad they take care with their packaging to ensure items arrive undamaged. My other order with Mopio, a bookshelf, also went smoothly and I've been impressed with the quality especially considering the competitive price point. As someone who lives in a small space I also really appreciate that this brand sells a lot of furniture items that can complement a small studio without making it feel cluttered.
By nick S.
Response from Mopio· Oct 6, 2025
Thank you so much for your kind words and continued support, Nick! We’re delighted to hear you’ve enjoyed both your glassware and bookshelf. It means a lot that you notice the care we put into quality and packaging. We hope to serve you again! :)
Found some really beautiful wine glasses on Mopio, but was really disappointed to find 2 out of 4 broken upon arrival. I'm giving 5 stars though because of the prompt Customer Service, in particularly Edelwinna Thomas who responded to my concern immediately, and after reviewing photos of the damage, was able to send out a replacement right away. I'm hoping the new set arrives in one piece. Thank you!
By Irina E.
Response from Mopio· Oct 6, 2025
Hi Irina, we’re so sorry to hear some glasses arrived damaged, but we’re glad Edelwinna was able to assist quickly! Thank you for your kind words and patience. We hope your replacement set reaches you safely and that you enjoy your beautiful glasses soon.
I got the 3 seater sofa for my new home and I love it. The delivery was on time and it was easy to assemble. The sofa is pretty comfortable too. It’s exactly what I was looking for.
By H T.
Response from Mopio· Oct 6, 2025
We’re so happy to hear that your new sofa fits perfectly into your home, Tseng! Thank you for sharing your experience and for choosing Mopio :)
Great company ordered a couple things on Amazon. I has an issue with my order, i put in wrong address. They were able to make an adjustment without having to cancel the order. Also the instructions that come with the products are great and easy to understand. Will continue to do more business with them.
By Dorothy H.
Response from Mopio· Oct 6, 2025
Hi Dorothy, we’re so glad we could help get your order sorted out smoothly. Thank you for your kind words and for noticing the effort we put into our instructions. We really appreciate your support and look forward to serving you again :)
