Tuve mucho problema para pagar con pay…
Tuve mucho problema para pagar con pay pal, no me ofrecieron opciones, la agente que me atendió no presto interés en mi problema. Son poco atentos
By Betty A.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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814 reviews
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Looking for the best customer service, unbeatable prices and fast shipping? Well you have come to the right place. At MoparPartsGiant, we have been providing world class Mopar products and services to our customers for over a decade. We offer OEM Mopar parts for the most affordable prices that are generally shipped within three business days from our authorized region based Chrysler dealers.
MoparPartsGiant.com (moparpartsgiant.com) has 814 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
814 approved reviews, newest moderated first
Tuve mucho problema para pagar con pay pal, no me ofrecieron opciones, la agente que me atendió no presto interés en mi problema. Son poco atentos
By Betty A.
Everything in stock and half the price as buying through the dealer
By Roy S M.
Mishandled delivery by the post office so I never received the part which was not their fault, however correspondence with them was slow and ultimately they refused to assist in any way. Not good customer service. The package was insured and they could have filed a claim with the post office and resent the part out to me (this time requiring signature for delivery to avoid any incidents) as I requested but apparently "not their problem". If I can order a part from anybody then why would I choose a company that's completely unconcerned with my satisfaction. I'm going to choose a service that actually cares about their customer. In other words, not mopargiants.com.
By HB I.
Response from MoparPartsGiant.com· Jan 13, 2026
We sincerely apologize for the inconvenience you have experienced. We take all feedback seriously and stand firmly behind the quality of our products and customer service. We have requested more information on Trustpilot, please take your time and answer in detail as much as possible, so we may assist you further.
It was a relatively quick and easy process.
By Jeremy
Placed an order for a part that the website said they had in stock. 2 days later I get an email saying my order is voided because they don't have the part and it is discontinued. Very misleading!
By Brad G.
Response from MoparPartsGiant.com· Jan 13, 2026
Thank you for your feedback. We apologize for the inconvenience. Our online catalog, including diagrams and images, is for general reference only and does not reflect real-time inventory. While we strive for accuracy, some parts may be listed incorrectly. Rest assured that the canceled parts will be removed in the next update. Thank you for your understanding.
Easy as 12345678910
By 𝓟𝓪𝔂𝓽𝓸𝓷 �.
Wrong item send and no follow up to my email
By Tom
Response from MoparPartsGiant.com· Jan 6, 2026
Thank you for sharing your feedback with us. We’re truly sorry to hear about the trouble you experienced, and we understand how disappointing this situation must be. We’ve looked into your order, and unfortunately it falls outside our 5-Business day return/RMA window. Because of this, we’re unable to process a replacement or return at this time. We know this isn’t the outcome you were hoping for, and we sincerely apologize for the frustration this may cause. Your feedback is essential for improving our services.
My One Time Experience Was Fantastic, Quick Delivery, & It Repaired My Problem! Thanks
By Pipes Plus M.