My part came quickly and accurate with…
My part came quickly and accurate with properly packaged part undamaged
By James T.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
814 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Looking for the best customer service, unbeatable prices and fast shipping? Well you have come to the right place. At MoparPartsGiant, we have been providing world class Mopar products and services to our customers for over a decade. We offer OEM Mopar parts for the most affordable prices that are generally shipped within three business days from our authorized region based Chrysler dealers.
MoparPartsGiant.com (moparpartsgiant.com) has 814 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
814 approved reviews, newest moderated first
My part came quickly and accurate with properly packaged part undamaged
By James T.
The Website claimed a hard to find part was "Available". After paying and placing the order they came back asking for an additional $350 in shipping while revealing that the part was not actually in-stock. They stated in an email that they would still have to place their order with a 3rd party dealer and wait for that dealer to receive the part from the manufacture before they could ship it to us. When questioned as to why they said the part was available, I was told that "available" just means they part is "available to order" not that they actually have the part ready to ship.
By John
Response from MoparPartsGiant.com· Feb 24, 2026
Thank you for your feedback. We’re sorry to hear that you feel this way. To clarify, our products are genuine OEM items sourced directly from the original factory. We work with various partner dealerships across the US. Our online catalog is intended as a general reference and may not always reflect the most up-to-date inventory. We appreciate your feedback and will continue to uphold the standards our customers rely on.
fast. convenient. I'll review more when part arrives
By David K.
Los precios de los productos son buenos lo unico q necesitan es tener otras opciones de pagos incluidas como klarna o afterpay ayudaría mucho Gracias
By Reinier Aguila H.
Beware of this company! They send you the wrong items and charge you 20% restocking fee. Plus the hassle of the shipping cost etc. The item drawing description clearly wasn’t the item that was received.
By Jeremy P.
Sent wrong item. Website said would fit my truck. Would not change part for correct part. Refund denied, replacement denied. Find another place to buy your parts.
By Carmine F.
Response from MoparPartsGiant.com· Feb 17, 2026
Thank you for your feedback. We sincerely apologize for the inconvenience you have experienced. We take all feedback seriously and stand firmly behind the quality of our products and customer service. We have requested more information on Trustpilot, please take your time and answer in detail as much as possible, so we may assist you further.
Found the part I needed at a vary reasonable price and did not get gouged on shipping and handling.
By Richard G.
Great site easy to use
By Brandon Chucky N.