MoparfactorypartsReviews of moparfactoryparts.com

Lies lies lies. Don’t even have item in stock. They sell from retail dealers not their own warehouse. They won’t ship when they say and won’t tell you when it’s going to ship. This site is a scam. Do not buy. Nothing but a few people sitting in a rented office with nothing to sell, then take your work order and send to local dealers for shipment.

The website says parts are IN STOCK, but they're NOT. Why is this so difficult? If they can't keep on top of their inventory, they won't be getting my business. My Jeep had to sit in the garage for nearly a month waiting for 2 parts to arrive. If I had known I had to wait a month, I would have paid an extra $20 and bought from my local dealer. Very annoying. I'll just shop elsewhere from now on.

One star is the lowest you can choose on here but this company deserves no stars. I ordered from them 4 times and each time them managed to drop the ball it up. They either lied about the part being in stock or sent me the wrong part. I'm currently waiting on a part that was supposed to be in stock mid November and cant request my money back because they cant find my order. If you need parts for your vehicle i would highly suggested using anyone else if you want save yourself time and headache this company causes.

Ordered 2 rear seat heater switches and they only put 1 in the box mailed to me. I have called more than once and keep getting the run around trying to get what I purchased. The website shows 160 of the part in stock but I was told that they have to locate a vendor that has one. Don't waste your time and money if you can help it.

I was not sent the part that was ordered. I've sent two return tickets and two emails trying to get the part returned but the company does not reply. I ordered a seat adjustment motor for 2011 Chrysler 200. These are all the same, and were clearly shown in the drawings on the site. The part that arrived is not even close to the correct size. I cannot figure out what car this would go to.

Placed an order on 6/14/23 for a ground strap. After two weeks I started checking the status of the order and each time it was pending. Checked again 7/3/23 and got a no record of E-Mail address and order number. Tried to E-Mail them to see what the issue was with no response, multiple phone calls with no response. Seeing as time is money I officially give up. They can keep the $31.50 and I will never use this site again. Wonder if its even a legitimate site. If you're reading this heed my warning. It takes alot to get such a low rating from so many people and they have succeeded in that at least. Wish I would have seen all of the criticle reviews prior to placing my order.

Ordered two item needed as a rush and paid for overnight shipping. After two days and the item had not shipped I used the contact me, which is a text service. I received a response the following day, however it did not answer any of my questions only what was my order number, which you input at the time of the message. After a lack of response once supplying my order number I sent an additional message asking when the item would ship, which no response again. After paying for overnight shipping I received my item 6 days later and inquiring about a shipping refund again absolutely no response.

I ordered a fog light kit only to receive a single light under a different part. I was told it was not a kit even though the description said kit. Asked to return the item only to be ignored.