MoparReviews of mopar.com

If I could give a zero I would. I attempted to purchase a new hub assembly and bolts. Paid almost 500 for the parts plus overnight shipping. It took them 2 weeks to ship something that was suppose to be overnighted. Told them to cancel it and had to find the parts elsewhere and spend more money. They sent it anyway took my money at the very beginning when I ordered. Refused the package, was never in my possession, once it had finally came after getting parts elsewhere. Been over a month and still haven't received my funds back. Giving another couple days before I get a hold of an attorney and file a lawsuit against them. Utterly ridiculous how they do business and surprised theure even still open. I'll never do business with them again. BEWARE if you do.

The website is stupid. I couldn't make the pay par work so i found another website that offered the same product and got it there. If your website is not user friendly, people wont use it. Easy fix but judging from other reviews i dont know how your in business.

I believe this business is closed. No one answers the phone or emails and I can't get an order status. I hope they get the email I sent to cancel my order!

Item sent was not even close to what I ordered, mispackaged! They would not allow an exchange for the item I ordered. Stated that because I opened the package it was not returnable. The package was not transparent, I had to open it to see it was wrong! This company is a scam!

My Jeep had a Mopar battery inserted in my vehicle on 02/6/2021. On 03/10/2023, the battery failed, requiring replacement. The battery has printed on it "36-month free replacement." I went back to the dealer to have the part replaced, only to be advised that it would not be free. Upon hearing this, I contacted Mopar and was advised by customer service that the dead battery in my jeep would be reimbursed and that I just needed to submit a copy of my mechanics' receipt. Upon reviewing this information, I went to my local dealer and had the battery replaced. I submitted the paperwork to Mopar for reimbursement. After several weeks and not hearing anything, I contacted Mopar and was advised that the battery was only warranted for two years. I informed the representative that the battery stated "36-month free replacement" on it, and they refused to comment. I asked to be put in contact with a manager for further information and was denied. Mopar is falsely advertising this product and is not promising what is printed on the battery.

They offer 3 tires and the 4th is $1. I selected the tires at one price and when got to the cart it was a higher price. They inflated prices. They came out they same. Research your local tire companies. the prices are so inflated that you wind up with the same or lesser prices to buy 4 from a local dealer. They aren't but should be ashamed.

Very poor customer service, no telephone contact numbers available. Parts took almost 2 months to ship. 1 months to respond to an email. Real scam artists.

I am the holder of a Mopar Vehicle Protection Lifetime Maximum Care warranty that covers a 2012 Dodge Durango. It went into effect 3/22/2012. I paid a lot of money for it. On February 27, I brought the Durango to Fort Collins (Colorado) Dodge with the engine making a strange sound. Diagnosis showed it was caused by a failing lifter. The proper repair is to replace the camshaft and all lifters. These are explicitly covered; in the policy, "Cylinder Block and all Internal Parts" applies. The engine is not worn out and does not need to be replaced. It does not consume any more oil than it did when brand new. I am a "car guy" and have always been meticulous about maintenance, using only the best motor oil (Mobil 1 Synthetic). It took more than a month (!) to get a response from Mopar Vehicle Protection. On March 28th, I was informed that the warranty was being "bought out" for the present value of the Durango - according to them, $8000. It would be worth more if Fort Collins Dodge had replaced my damaged center console as they had offered to do, and I had authorized, during a past service visit. Their failure to replace it then is negatively affecting the Durango's value now. It is otherwise in excellent condition. I got a quote for replacing the camshaft and lifters from Fort Collins Dodge: $6400. That's a high price; entire rebuilt engines - "long blocks" - with a 5 year, unlimited mileage warranty, cost $3999 from Fraser Engines. Yet even without disputing the low estimate of my Durango's value or the high estimate to repair it, Mopar Vehicle Protection is obligated to cover the repair. You see, Mopar Vehicle Protection is trying to use this clause to get out of the contract: "The maximum benefit amount ... will be THE TOTAL COST OF THE REPAIRS PER VISIT ... OR THE CASH VALUE OF THE VEHICLE, WHICHEVER IS LESS". The problem for them is, the total cost of the repairs doesn't exceed the value of the vehicle, even using their numbers.