Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
17 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fuel Moto offers unlimited technical & tuning support for our customers. We are direct partnered with the manufacturers, several of which we are involved at the engineering level. You could try and ask your mail order or web retailer common tuning ques...
Fuel Moto (fuelmotousa.com) has 17 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
17 approved reviews, newest moderated first
Fuel Moto was great to work with! They were extremely helpful, super friendly, and very responsive throughout the entire process. Excellent customer service from start to finish. Highly recommend Fuel Moto! Andrew Dwyer
By Andrew D.
I had great customer service with Fuel Moto, as I had previously. Not enough businesses back up their operations with excellent information and after sales help, but my experiences have been very positive and I am grateful. I have found their prices to be competitive and they have a range of quality products and services for sale. The packing and shipping was completed in a matter of hours and my package arrived in pristine condition with the contents well packaged and protected, without boxes within boxes and packing plastic and polystyrene, as with some businesses. Well thought out and responsibly packaged.
By Aaron
Being from the rotary dial phone era, I'm not too computer savvy. Was very nervous about "flashing" my baby. Had a few likely self inflicted issues and Lucas at Fuel Moto walked me through. Quick response to questions and the corrective actions that were spot on. The beast was awakened and I'm very happy with my PV4.
By Scott G.
They canceled my rush order twice because their fraud department flagged it as suspicious. They did not call for any verification and told me to use PayPal next time. This was the worst customer service I have ever experienced. There are other suppliers, use them.
By Ron F.
Terrible customer service!
By Bob T.
Purchased head pipes, slip-ons, air cleaner, power vision 4. They guided me through the purchase and fielded multiple questions as I was installing. Don't even recognize the bike with all the modifications. Awesome experience.
By Customer
Outstanding people and excellent products. I have been dealing with Fuel Moto for 20 years and always a top notch experience. Thanks everyone!
By TB
I recently purchased a tune from Fuel Moto for my 08softail springer screaming eagle 110 cvo I spoke with Lucas for what tune I would need, then Lucas put the tune in my pv4 .I then flashed it in my ecm the performance gains amazed me!! In my world Lucas is the king of tunes!!!! Thank you!!!!! Bob N
By Bob N.
