g missing order, no reply
I was scammed into buying double what I wanted and then my goods never turned up. I have sent 5 emails and not had a single response to any . Do not use
By John R.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
191 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Moonycozy is listed under Home Goods Stores.
Moonycozy (moonycozy.com) has 191 customer reviews on The Fair Hearing, with an average rating of 1.9 out of 5.
191 approved reviews, newest moderated first
I was scammed into buying double what I wanted and then my goods never turned up. I have sent 5 emails and not had a single response to any . Do not use
By John R.
After seeing an ad on Facebook, I purchased AI glasses. What I have received is nothing like the glasses I've purchased. Now I have sent multiple emails, and noone has contacted me back. Another scam site, stay away.
By Robert K.
Blufföretag! Jag köpte en bilvårdsprodukt i en sprayflaska vilken skulle innehålla 500 ml. När jag fick produkten innehöll flaskan bara 120 ml. Har försökt att kontakta företagets kundservice flera gånger men får inget svar.
By Henrik
Do not use a debit card. You will be robbed. I placed an order I never received. When I tried to reach them, I had a really hard time. Finally I get an email saying my package was delivered. ALL LIES, SCAMMERS, no phone calls or number to call. WARNING!!!!!.
By Popeye
How do you keep an idiot in suspense? Get him to use the Moonycozy parcel tracking site. My package (apparently ) has been all over China, to Reading UK out for delivery with Yodel . Back to China. To Hong Kong back to China is currently on an internal flight somewhere. I feel such a chump. These people are either terrible at geography and map reading or Scammers. I’m annoyed that they are allowed to advertise on the platforms they do. Don’t waste your money or be taken in by their slick promotions. Should my package ever turn up I will do a review of the product but I’m not holding out much hope!
By brotherof T.
This is a scam service and website, it should be banned and removed from Instagram as it will take your order, but never fulfill the service and has no customer services, so impossible to recover the spend. You will recieve an email to make you feel it is legitimate and the order is processed, and then an email to say your package has been delivered, but it won't have been.
By The Seven Zero N.
Wrong glasses sent Have emailed customer support multiple times and no reply, no contact number given Do NOT buy
By Julien W.
SCAM company. Don’t use .
By malcolm M.