Moon Valley NurseriesReviews of moonvalleynurseries.com

Had a fantastic experience with Tom Powell at Moon Valley Nursery in Marana! He was so kind, patient, knowledgable and accommodating. He first came to our home to look at our landscaping needs and I asked a million questions while walking him around our property. Next, I went to the nursery to pick out a palm tree, and even in 111 degree heat, he walked back and forth with me, without any complaints but was super patient and accommodating, with the most pleasant attitude and demeanor. I appreciated his help and had a great experience with the nursery! I highly recommend!

our experience with moon valley nursery was perfect the tree is beautiful the price was good they planted the tree perfect and you couldn't ask for a better crew before there left the crew mad sure everything was perfect with the instructions on how to take care of the tree which was very simple would recommend this company to anyone one

I purchased a fruitless mulberry tree recently after doing extensive research on trees that thrive in this area. I have always gone to Kniffing's nursery as it is family owned and reasonably priced. I decided to give Moon Valley a try as they are a juggernaut in the nursery industry. I paid a thousand dollars for a tree that was about 4-5 years old, and left with the confidence that I would have my backyard shade tree. They said it would take a week to deliver, which I though was a long time as we are literally up the street. It ended up taking 10 days and one day it was just in my backyard when I got home. NO CALL, NO EMAIL, NOTHING... they entered my backyard while I was at work, going through TWO GATES and left it sitting on my turf. When I got home, I immediately put it in the ground with local dirt (as they instructed). The tree looked sad when it was delivered. Almost as if they had taken it off the lot when we bought it and put in in some container for the 10 days before it got to us. The very next day it started losing leaves. It is now almost completely bare, and Moon Valley is taking ZERO responsibility. In fact, they said they could send someone to look at it, but it would cost me $50 to do so. Mind you, I live up the street. What a terrible place to do business. Some places get too large and lose touch with customer service. This is definitely one of them. They have completely lost my business, as well as anyone in my family. I will continue to share my story with my large network of East County natives who were upset when they took over in the first place. Support local, support family owned, and don't let these money hungry businesses take over.

I'd like to express that working with Debbie has been a pleasure. After I raised some concerns, Austin kindly visited my house and offered valuable suggestions. We ordered a replacement tree and some plants. Today, Gabriel and his crew came out to plant them. They did an excellent job. Gabriel was very kind and thorough, even putting down mulch around the new plants. Now, I'll go buy some additional mulch, along with Pink Apache Gravel, and maybe some river rock for around the big trees.

Arthur showed up when he said he would. He and his men delivered and planted my prickly pear cactus. They did a very careful and thorough job, and did not leave a spec that had to be cleaned up. Arthur explained everything that they were doing, and he made sure I knew how to care for the plant.

I originally ordered a tree and a dead tree removal. The following day I cancelled the removal but it took two and a half weeks to get my money back because the salesman never cancelled it. He told me several times it had. Finally had to get to a manager. Now comes planting day, they show up with a tree that I didn't tag (I even wrote on the box). If you expect to get what you picked out guess again. Will never go back again

Bad experience I would not buy from them. Asked for an expert opinion on some landscaping ideas, and the sales rep indicated he would help and had all the time in the world to assist. Then, after I stated I was only looking for 4-5 plants, he indicated he was late for an appointment and bailed on me. I'm taking my business somewhere else. FU Moon Vally P.S. This occurred at the Tatum Rd. Phoenix location

I purchased a large res bud 2 years ago and Moon Nursery planted the tree.