Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
413 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Moonpod is listed under Furniture Stores.
Moonpod (moonpod.co) has 413 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 232 reviews with 5 stars · Clear filters
Moon Pod is great!
By Jann Van A.
Response from Moonpod· Oct 4, 2021
Hi Jann, and thank you for your wonderful feedback about the Moon Pod! We're glad to know that you love the comfort this amazing product brings :) And should you need further assistance, please feel free to reach out to us via chat or email on our website: https://www.moonpod.co/pages/faq, anytime. Thank you once more for all your support on the Moon Pod!
Customer service was great and they were very accommodating. Fulfilled every need! Love my Moon Pod!
By Nicole C.
Response from Moonpod· Oct 1, 2021
Hi Nicole, we thank you for your wonderful feedback! We're glad to know that you are satisfied with our service and that you love the comfort the amazing Moon Pod brings! Thank you once again for your support! And as always, feel free to reach out to us anytime for anything else you would need assistance with.
Prompt shipping. Items in new condition as described. Perfect transaction in every way.
By Sondra
Response from Moonpod· Oct 1, 2021
Hi Sondra and thank you for your amazing support on the Moon Pod! We also appreciate your wonderful feedback and we can't wait for you to enjoy the comfort the Moon Pod brings! Thank you once again for your support, and should you need anything, feel free to reach out to us on our website anytime.
I am not one to believe the hype promoted in most commercials. So, I did look at what appeared to be independent reviews on You Tube before buying. Since buying my Moonpod, Crescent, and Lunar Lift I have been more than satisfied with the product. So satisfied that I have also purchased the Super Moonpod. With the exception of the use of the word "weightless" the advertising seems to be true. Unlike regular bean-bag chairs (that become cavernous when you sit on them) the Moonpods adjust in a way tha supports the many different ways you may want to sit on them. Good Job Moon Pod People.
By Arthur K.
Response from Moonpod· Sep 10, 2021
Hi Arthur, first of all, we would like to thank you for your amazing support on the Moon Pod! We also appreciate your wonderful feedback, and we're thrilled to know that you love the comfort our amazing products bring :) We thank you once again for all your support, and as always, please feel free to reach out to us anytime!
Received the box on 9/1/21 and put the cover on. So far so good!
By Margaret S.
Response from Moonpod· Sep 3, 2021
Hi Margaret, thank you all your support on the Moon Pod! We appreciate your wonderful feedback about the product, and we're glad to know that you love the comfort this amazing product brings :) And for any further assistance you may need, please feel free to reach out to us anytime via email or chat on our website: https://www.moonpod.co/ Thank you once again for all your support on the Moon Pod!
Hard to believe these reviews. First of all I loved mine so much, our daughter has taken over it. First and second order came quick. I ordered double moon pod way back in May, I received it but not foot rest and no cover for double moon pod and now I'm loosing my patience. But from someone who has had 3 back surgeries, I love it!
By Metre W.
Response from Moonpod· Aug 27, 2021
We thank you very much for your wonderful feedback about the Moon Pod Metre! We're truly happy to know that you and your daughter loves the comfort these amazing products bring :) Thank you once again for your amazing support on the Moon Pod!
Love in a box is what it is!!! It's not only cute; it's a sneaky little sleeping pill. I fit into it perfectly on my first tryout and fell asleep when I wasn't supposed to. "No fair Moonpod!" More importantly, my body aches went away!!!😄😃
By D H.
Response from Moonpod· Sep 1, 2021
Hi D Harts, we thank you for your wonderful feedback about our product! We're glad to know that you love the comfort the amazing Moon Pod brings :) Thank you once more for all your support on the Moon Pod!
I ordered the moon pod, crescent, and lunar lift footstool. It is so relaxing and helped my lower back pain immediately. I love it! You can put the moon pod on its end & sit on it as a gaming chair, it offers support and you are higher off the ground. It is easy to store. The Crescent box was ripped and the cover fell out. I emailed them, they responded within a day & sent me a new one. Great service! Got everything in less than 19 days!
By Wendelien
