This is the third time I purchase from…
This is the third time I purchase from Moon Audio and I can tell that they are amazing, always provide excellent service and customer care. I definitely purchase again from them.
By Virgilio G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
375 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Moon Audio specializes in custom home audio solutions, from custom handmade cables to headphone modification services. We provide sales and services in 2-channel audio, home theater, and pro audio. We specialize in headphone audio systems and carry pro...
Moon-Audio (moon-audio.com) has 375 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
375 approved reviews, newest moderated first
This is the third time I purchase from Moon Audio and I can tell that they are amazing, always provide excellent service and customer care. I definitely purchase again from them.
By Virgilio G.
I love how great they delivery time is i have spend over 11 Thousand and not ones have my packaged been lost great super great I have order from other company and they lost my Fiio 27 but bloom audio they always send me kickkat my girl love it
By Luis
Excellent customer service and quick shipment.
By Matthew L.
Prompt shipping, packaging useful and protective, my new mini-stereo system in my office sounds incredible thanks to the amazing quality of the Black Dragon cables. Life is too short to drink cheap beer or use cheap audio cables. Also, the availability of the extended lengths (6 ft for me) is a great feature.
By Jeffrey W.
The website experience and delivery of product
By Gabriel H.
I now know that after owning a fairly good 2-channel system for years that my USB cable was my weakest link in my chain. After purchasing the Black Dragon USB cable and after a few days listening, I've come to realize and experience a different tier of pleasure for the good! I would recommend this USB cable.
By john H.
Easy transaction. Super fast shipping. Well packaged.
By Codydog
Promptly responded to my inquiry with detailed info and advice. Merchandise arrived safely packed.
By JT
Response from Moon-Audio· Jun 4, 2026
Thanks so much for the review, JT. We truly appreciate your kind words and thoughtful feedback.