Tons of information and a customer…
Tons of information and a customer service team that is superb
By true
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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729 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Moomoo is the intuitive trading platform designed to simplify complex investment strategies and provide seamless access to pro-level tools and data. Founded in Silicon Valley, moomoo has expanded to seven major international markets, serving a global community of 27 million users. With over 37,000 listed companies and an annual trading volume exceeding $500 billion, moomoo has established itself as a leader in the fintech industry and has partnered with major institutions including NASDAQ and TradingView. Recognized with over 100 international awards , moomoo is dedicated to making smarter investing accessible to all.
moomoo (moomoo.com) has 729 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
729 approved reviews, newest moderated first
Tons of information and a customer service team that is superb
By true
I thought the process was simple an easy to follow
By dave B.
Site is pretty easy to navigate. Easy to make deposits and withdrawals. A lot of financial information to digest. Educational information is a plus. Robinhood is still easier to make trades though.
By Anthony J.
Still learning but so far amused me!!👏🏻👏🏻👍🏻💪🏼
By Alvaro
Getting around your website is very hard. I have no idea how much cash I have on hand or how to reinvest dividends.
By Customer
Response from moomoo· Jun 4, 2026
Hi! Thank you for the feedback & we truly apologize for your experience. To assist you more effectively and provide a proper explanation regarding this matter, we kindly invite you to contact our online customer service team. Our agents will be happy to look into your case and provide the necessary assistance as soon as possible. Thank you for your understanding, and we appreciate the opportunity to resolve this for you.
Very good service. And they are helpful and professional.
By Joel
loving the way this platform is working for novive traders esp the paper trades and lessions which are helpful doing great job
By Norwood H.
I’m trying forever to get my account back to where I can trade holdings. I’m not happy with this service.
By Stu
Response from moomoo· Jun 4, 2026
Hi! Thank you for the feedback & we truly apologize for your experience. To assist you more effectively and provide a proper explanation regarding this matter, we kindly invite you to contact our online customer service team. Our agents will be happy to look into your case and provide the necessary assistance as soon as possible. Thank you for your understanding, and we appreciate the opportunity to resolve this for you.