Learning Curve
My first time trading and learning as I go, great experience.
By Mike G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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729 reviews
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Moomoo is the intuitive trading platform designed to simplify complex investment strategies and provide seamless access to pro-level tools and data. Founded in Silicon Valley, moomoo has expanded to seven major international markets, serving a global community of 27 million users. With over 37,000 listed companies and an annual trading volume exceeding $500 billion, moomoo has established itself as a leader in the fintech industry and has partnered with major institutions including NASDAQ and TradingView. Recognized with over 100 international awards , moomoo is dedicated to making smarter investing accessible to all.
moomoo (moomoo.com) has 729 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
729 approved reviews, newest moderated first
My first time trading and learning as I go, great experience.
By Mike G.
Am trying to log in my account in a new phone don't let me in.
By YMoreno
Response from moomoo· Jul 2, 2026
Hi, Thank you for your feedback & we truly apologies for your experience. For your account security purposes, clients who have opened an account and log in from a new device need to authorize on the old login device to complete the login process. we kindly invite you to contact our online customer service team. Our agents will be happy to look into your case and provide the necessary assistance as soon as possible. Thank you for your understanding, and we appreciate the opportunity to resolve this for you.
The web access is severely crippled, I spent 4hrs with their helpdesk of which they kept directing me to the mobile app, even then they couldn't walk me to where my bonus % was, it's worthless. The only way you can trade is with the mobile app of which the layout has some serious challenges, you really need to get a UI expert and redesign it. An experienced investor wont tolerate these limitations. I tried it for two months, I pulled all of my money out and keep using Tradier and Fidelity. Should you try it? sure, grab their bonus % and free stock. Maybe in a year or two when they have their act together I will take a look at it again.
By SevenUp
Response from moomoo· Jul 2, 2026
Hi! We truly value your feedback & apologize for the bad experience. We had record your opinions and feedback to relevant colleagues. We will enhance our product features & service level. Hopefully we can provide a better experience for you in the coming up future.
It's well laid out, great charting lots of information available at your fingertips
By Rl
Site is difficult to find various items such as existing orders balance etc. Home page is too cluttered to satisfy most peoples likes.
By Chuck M.
The interface is not friendly. Specifically, the desktop computer interface.
By Haiming
Me parece muy buena la aplicación,solo me gustaría que pudiera tener la opción de tenerla en español para entenderla mejor
By Anghy R.
I have enjoyed all of the tips, information and investing tools provided by moomoo financial. It has been very helpful in my investment choices.
By David F.