Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
MoodSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe that everyone’s got different moods, and improving yours should be easy. That’s why we created Mood, an online source for 100% federally legal cannabis from America’s favorite farms, that helps you quickly and easily get to your best mood.
Mood (mood.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
773 approved reviews, newest moderated first
Excellent product, first time using gunnies..woooo..seriously strong!!! Great people to deal with!!!
By Michael
Response from Mood· Sep 9, 2025
Hello Michael, Thank you for sharing your experience. We’re thrilled to hear you enjoyed your first gummies and that they packed a punch. We’re also glad you had a positive experience with our team, your support means a lot! - Mood Cannabis Concierge Team
This is a great company, with a great product and wonderful customer service. I’ve been a regular customer of theirs for about a year now, and their products are consistently good, and effective. They have something for everyone. As mentioned, their customer service is very good. I’ve had just a small number of issues with my orders, and each time I’ve reached out, I felt like I was talking with a person, not a company or department. I’ve even had personalized follow-up emails after my issue was resolved just to say thank you. If I had one criticism, it’s the lack of shipping options. There’s only one type of shipping, and there is no option to have anything expedited. But seriously, if you’re not sure, or not know where to start, there are wonderful people at Mood that can help. I’ll be a customer for the foreseeable future.
By Beckster
Response from Mood· Sep 9, 2025
Hi there, Thank you so much for taking the time to share such detailed feedback! We’re thrilled to hear that you’ve had consistently positive experiences with our products and customer service. It means a lot to us that you feel supported personally when reaching out, and we truly appreciate your loyalty over the past year. We also appreciate your feedback regarding shipping options and will keep it in mind as we continue to improve our service. It’s wonderful to know that our team has been able to help guide you when trying new products. We look forward to continuing to provide great experiences for you for years to come! - Mood Cannabis Concierge Team
Fast delivery and the product relaxes me with no leg pain and nerves awesome product.
By Jeff
Response from Mood· Sep 9, 2025
Hey Jeff, We’re glad to hear our product is helping you relax and ease your discomfort. We truly appreciate your support and are happy to have you as part of the Mood community! - Mood Cannabis Concierge Team
U do ur best to make the best possible product.
By tony S.
Response from Mood· Sep 9, 2025
Hi Tony, Thank you for your kind words, we truly appreciate your support! - Mood Cannabis Concierge Team
All is good!
By Daniel Begley J.
Response from Mood· Sep 9, 2025
Hi Daniel, 5 stars right back at ya! - Mood Cannabis Concierge Team
The product is high quality. The customer service is excellent. You even get contacted from a specialist afterwards to check to see that you're satisfied and everything is going as expected.
By Chris
Response from Mood· Sep 9, 2025
Hi Chris, Thank you for sharing your experience. We’re thrilled to hear that you’re enjoying the quality of our products and that our customer service has met your expectations. Following up with our customers is important to us, and we’re glad it made a difference for you. We truly appreciate your support! - Mood Cannabis Concierge Team
Great products and customer service. Lots of variety to be able to get what you want. Love it all!!
By CMeadows
Response from Mood· Sep 9, 2025
Hi there, Thank you for sharing your experience. We’re thrilled to hear that you’re enjoying the quality of our products and that our customer service has met your expectations. Following up with our customers is important to us, and we’re glad it made a difference for you. We truly appreciate your support! - Mood Cannabis Concierge Team
I absolutely loved the product that I got from mood. It is top-notch.
By Adam
Response from Mood· Sep 9, 2025
Hello Adam, We’re thrilled to hear that you loved your product. We truly appreciate your support! - Mood Cannabis Concierge Team
