Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
MoodSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe that everyone’s got different moods, and improving yours should be easy. That’s why we created Mood, an online source for 100% federally legal cannabis from America’s favorite farms, that helps you quickly and easily get to your best mood.
Mood (mood.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
773 approved reviews, newest moderated first
I’ve been a member for a number of months now and have never been happier than I am with the products I receive from mood.
By Carwash
Response from Mood· Sep 9, 2025
Thank you so much! We’re thrilled to hear you’re loving your Mood experience. Reliable products and happy customers are exactly what we aim for, and we’re so glad to have you as part of our Mood family! ~Mood Cannabis Concierge Team
Of, fer Pete's sake! I'm sorry!!! I'm just so used to reviewing individual products more than overall website experience. That being said, Mood has been our go-to provider of hemp-based CBD products. All are of high (pun intended) quality and great taste. Anything from Andy's Bakery should be outlawed because they're so damned good! And the shipping? So, you've developed matter transporters? Currently enjoying Hero Dose vape and CBD Relief Gummies, which is helping post-surgical pain, Brownie Bites and Caramel Creams for the wife and I. We love the effect and the taste. As for Mood itself, I don't think I've ever dealt with any vendor in my entire life who assigned a concierge to clients who isn't just calling to make a sale or quality control, but actually shows empathy and compassion as well as a great sense of humor. Of course, I'm referring to your very own goldmine, Lori Walker. Since we've connected, she has guided me by answering questions, offering pertinent products, not based on what Mood tells her to tell clients, but from her own personal experiences. She has been nothing short of amazing and we both definitely appreciate her and all at Mood!
By Doug W.
Response from Mood· Sep 9, 2025
Hello Doug! This review prompt is meant to be a general review of your overall thoughts and experience with Mood. If you have any other questions or concerns please feel free to email us at [email protected]. - Mood Cannabis Concierge Team
The flower was excellent!
By Frank M.
Response from Mood· Sep 9, 2025
Hi Frank, Thank you for the kind words, we appreciate you! - Mood Cannabis Concierge Team
Customer service very helpful, Delta 9 pretty good, met expectations Thank you
By Michael A.
Response from Mood· Sep 9, 2025
Hello Michael, Thanks so much for your feedback. We’re glad to hear our customer service team was able to help and that the Delta 9 met your expectations. We appreciate you being a part of the Mood community! - Mood Cannabis Concierge Team
The site is easy to use. You can choose your product based upon your need - such as pain or help with sleep. Once there, you can review the offerings and choose the right one for your needs. I love that I have a choice between pre-rolled, flower or edibles. I also know that, once ordered, I will receive my product within a few days. No complaints from here!
By NANCY
Response from Mood· Sep 9, 2025
Hello Nancy, Thank you for sharing such wonderful feedback! We’re so glad to hear you’ve found the site easy to use and that you’re enjoying the variety of options to fit your needs. It’s great to know that our fast shipping has made the experience even better. We truly appreciate your support and are happy to have you as part of the Mood community! - Mood Cannabis Concierge Team
Mood is the best CBD SUPPLIER I've tried 99% you can't meet Moods quality most Cbd vapes have this nasty dirt aftertaste there's doesn't n their vape tanks don't clog as bad Lil bit
By Barbie M.
Response from Mood· Sep 9, 2025
Hiya Barbie, We’re thrilled to hear this, thank you for sharing. It’s great to know our quality and vape experience have stood out for you. We truly appreciate your support and look forward to continuing to provide products you can count on! - Mood Cannabis Concierge Team
Took eight days to get here. Gummies didn't look the same, smaller, and no longer had the sugar coating that it used to which allowed more of the chemical taste to be noticed, and they were a little tougher to chew. Also, I've noticed an imbalance in the product. One feels fine, the next doesn't produce the same effect, and the next just about knocks you out of your socks. Those things taken into effect, I still like the product and will probably order again.
By Terry
Response from Mood· Sep 9, 2025
Hi Terry, Thank you for taking the time to share your honest feedback. We’re sorry to hear about the inconsistencies you experienced with your gummies and the delay in shipping, this isn’t the experience we want for our customers. We truly appreciate your loyalty and the fact that you still enjoy the product despite these concerns. We’d love the chance to look into this further and make it right, keep an eye out on your email where we will be reaching out. - Mood Cannabis Concierge Team
Great gummies and edibles! Great weed! Quick service!
By Heather M.
Response from Mood· Sep 9, 2025
Hi Heather, Thanks so much for the awesome feedback! We’re glad to hear you’re enjoying the gummies, edibles, and that your order arrived quickly. We appreciate your support! - Mood Cannabis Concierge Team
