Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
MoodSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe that everyone’s got different moods, and improving yours should be easy. That’s why we created Mood, an online source for 100% federally legal cannabis from America’s favorite farms, that helps you quickly and easily get to your best mood.
Mood (mood.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
773 approved reviews, newest moderated first
Love the autoship! One less thing to keep track of.
By Barbara D.
Response from Mood· Sep 22, 2025
Hi Barbara, We’re so glad you’re loving the Subscription feature! 💚 It’s designed to make life easier, so you can enjoy your favorites without a second thought. Thanks for sharing - we love making things simple for our MOOD fam! 🙌✨ ~ Mood Cannabis Concierge Team
Good products, for price fast service
By Mike S.
Response from Mood· Sep 22, 2025
Hi Mike, Thanks for sharing! 💚 We’re thrilled to hear you’re enjoying the products, appreciate the value, and had a fast experience. Your support means a lot to us, and we can’t wait to keep delivering top-notch service! 🙌✨ ~ Mood Cannabis Concierge Team
After sending a email regarding my address, I received confirmation of receipt of email but had to wait until working hours to hear from customer service. I was assured that my correct address was being used to ship my order. Four days later I received a message from USPS informing me that they returned my package to shipper because of wrong address. It has been a week today and still no package. The USPS says it will be delivered by 8:00 p:m on September 23rd. At this point, I would rather get a refund than receive my order.
By Tim S.
Response from Mood· Sep 22, 2025
Hello Tim, We’re so sorry for the frustration and inconvenience this has caused. 😔 We completely understand how stressful this situation must be and appreciate your patience. Our team will be reaching out to you directly to make sure this gets resolved promptly. Thank you for bringing this to our attention, we’re committed to making it right. ~Mood Cannabis Concierge Team
I love the personal contact I get from my sales person, Amber V. She is very respectful and knowledgeable. I never feel pressured just informed. If I had to say anything that the company can improve Wish she had more promos and freebies to offer.
By LadyMistella
Response from Mood· Sep 22, 2025
Hi there Lady, So glad Amber V. is making your experience awesome! 😎💚 We hear you on the promos - always looking for ways to make our MOOD fam even happier 🙌✨ We will pass that along! ~ Mood Cannabis Concierge Team
Great experience
By todd B.
Response from Mood· Sep 22, 2025
Hey Todd, Thanks so much for your kind words! 💚 We’re thrilled you had a great experience and are enjoying the product. Your support means the world to us! 🙌✨ ~ Mood Cannabis Concierge Team
Mood has great products and the customer service is extraordinary. If you are in the market for this type of product, you must try them!
By Bruce P.
Response from Mood· Sep 22, 2025
Hi Bruce, Thank you for the glowing feedback! 💚 We’re thrilled to hear our products and customer service have put you in a great MOOD 😎🙌 Your recommendation means a lot - we can’t wait to keep delivering top-notch experiences! ✨ ~ Mood Cannabis Concierge Team
I like your stuff, prompt delivery and it works!
By German Oma in O.
Response from Mood· Sep 22, 2025
Hi German, Thanks so much! 😎💚 We’re thrilled you’re enjoying the products and that everything arrived fast . Happy vibes and great results - that’s what we’re all about! 🙌✨ ~ Mood Cannabis Concierge Team
Great smooth taste. I will definitely purchase again
By Rasta H.
Response from Mood· Sep 22, 2025
Hi Rasta, Thanks for the love! 💚 We’re thrilled you’re enjoying the smooth taste. Can’t wait to have you back for more - your next order is already looking tasty! 😎✨ ~ Mood Cannabis Concierge Team
