Our company got hit with ransomware
Our company got hit with ransomware. We gave monster cloud a sample file and a few hours later they got back to us. The recovery went smooth.
By Grant D.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MonsterCloud provides complete managed cybersecurity services to protect businesses from cyber threats, so your business stays up and running.MonsterCloud reviewsFeatured on:
MonsterCloud (monstercloud.com) has 11 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
11 approved reviews, newest moderated first
Our company got hit with ransomware. We gave monster cloud a sample file and a few hours later they got back to us. The recovery went smooth.
By Grant D.
I'm truly impressed! Data recovery - 10/10 Customer service - 10/10 Value for money - 10/10
By Aaron C.
I was a little nervous because it took a while to get the files analyzed but the overall process went smooth.
By Ivan P.
The customer service was extraordinary! Can’t thank enough!
By Alfonso B.
Monstercloud handled the case for less than 12 hours. The evaluation took a little bit but the guys were very professional and communicative.
By Bryan G.
Our trucking company got hit by ransomware, and all the files got encrypted. The whole operation froze for almost a week. Our IT provider wasn't able to help, so we started looking for someone. We found Monster Cloud, and they were on the case almost immediately. They offered a moneyback guarantee, so we gave them a try. The person we communicated with told us that it was a ryuk infection that is very common. Our system was back online in about two days. I wish we hadn't wasted time with our IT provider...
By CharlesMo
When my network was attacked by ransomware, I initially freaked out. After a few frantic phone calls, MonsterCloud was recommended. Reached out to them, they have great customer service. I explained my situation. They were confident that they could help me in my situation and they were quite knowledgeable. It put me at easy to trust my network in their hands. We ended up recovering all my data. Bottom line - that's what counts. Full recovery.
By Rosa M.
It took about a day and a half for them to complete it but they delivered. My business was back on track in no time! Thank you for the great customer service when we needed it.
By A. S.