Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
98 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Monroe & Kent Home, a store that focuses on many things home. We work hard to bring our customers a selection of the best in home for each life stage, style and budget. Our team closely follows emerging design trends to create personalized looks that address your unique design style.Whether online or in-store, the Monroe & Kent Home team are available to assist you with any design project, whether it be refreshing a room, or a whole home. Shop our diverse selection of living room, dining room, bedroom, office and outdoor furniture and accessorize with quality art, rugs, lighting and more.Founded in Central New Jersey, Monroe & Kent Home is a family owned and operated local business since 2017. It's #wherehomehappens.
Monroe & Kent Home (monroeandkent.com) has 98 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
98 approved reviews, newest moderated first
The most helpful website
By Gillian M.
Response from Monroe & Kent Home· Nov 25, 2017
Hi Gillian, thanks so much for taking the time to write a review about your experience with us, we really appreciate the feedback. It goes a long way to also helping other customer decide whether they wish to shop with us :)
Smooth transaction
By Tiffany
Response from Monroe & Kent Home· Nov 25, 2017
Hi Tiffany, thanks so much for the feedback on your purchasing experience. If we can be of further help, feel free to reach out to us - [email protected]
When I thought the grey sweater was sold out, customer service got back with me right away and informed me that they were going to be back in stock!! I was elated and ordered as soon as I could. Thanks for keeping me posted with what will be my favorite piece of clothing!
By Robin B.
Response from Monroe & Kent Home· Nov 25, 2017
Hi Robin, Thanks so much for your review. We work hard to provide prompt customer service. To that end, I have just checked your order and I see that it has processed and you should have a email Monday/Tuesday that contains the tracking information. We're here if we can be of further help - [email protected] :)
I found the perfect blazer for my upcoming party. The theme is Blazers and Kicks. I can’t wait to wear it
By Tiwana C.
Response from Monroe & Kent Home· Nov 20, 2017
Hey Tiwana, thanks for the review, we appreciate it! The blazer has been one of our most popular items and we hope you rock your upcoming party with it :)
Really prompt response to an email. Easy transaction. Very cheap shipping costs.
By renny K.
Response from Monroe & Kent Home· Nov 20, 2017
Renny, thanks so much for the feedback. We're here if you have any questions - [email protected]
The customer care is unparalleled! I was made aware of possible shipping delays before I ever checked on my order. All three pieces I ordered were very cute. The quality better than I was anticipating for such affordable tops Definitely a place to shop for Holiday gifts!!! Tip...pay close attention to size charts and order appropriately.
By Erin
Response from Monroe & Kent Home· Nov 20, 2017
Hi Erin, Thanks for the tips and your kind words about our customer service. If we can be of further help, please let us know :) [email protected]
The staff are amazing and so helpful! But I ordered a medium in a jumper and it was enormous! So long, so big- like a giant dress. And the neck hole was so tiny I could barely put my head through it!
By Pe
Response from Monroe & Kent Home· Nov 20, 2017
Hi Pe, Thank you for your review. We hear you about the Color Block Sweater! We have since recalled this product owing to the sizing concern. Please let us know if you still have the item and would like to return it for a full refund - [email protected]
All of the products look amazing online. However, when my products came i was hugely disappointed. I ordered two items. One top was a large and when it came it was clearly xs, even though the label said otherwise. The other top was a chiffon material, when that came it was a cheap synthetic material that looked no more of the value of £5. i was horrified at both and non even had the brand labels on them. Just some cheap label from china. I gave the tops away to charity as they weren't even worth a expense to send back. They have lost my trust and i feel so much anger when i see them market their cheap products!!!
By anonymous
Response from Monroe & Kent Home· Nov 8, 2017
Hi Raikha, thanks for taking the time to provide us with your feedback. We are sad to hear that you were disappointed with your order and confused that you did not take advantage of our prompt customer service to address your concerns so that we could provide a resolution for you. Monroe & Kent works hard to ensure that we provide fashion for less and we appreciate the feedback on your order. We see that you ordered two tops. The Paris blouse that you ordered has been a popular item and we are aware that a small number of customers misunderstood the material. Chiffon can be both silk or nylon and for the price point this is sold at, this is nylon, but we understand your concerns. We are sorry to hear that the other top was not a perfect fit. We do provide detailed measurements on our site under each product so that customers can select the right sizing and our team are available on live chat to provide assistance. Monroe & Kent provides all customers with a 30 day Love it or Return it guarantee within which time you can return any merchandise for a full refund. Had we heard from you, we would have happily arranged for a return and even covered the return shipping charges :) Its through feedback on products from customers such as you that we can establish whether there is an issue and ensure that we move quickly to resolve. After all, what our buyers love, may not be to the tastes or expectations of everyone. Please feel free to contact us if we can be of further help - [email protected]
