Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
360 reviews
Monport LaserSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Monportlaser is an online store dedicated to selling laser engraving machines and accessories. Our founding principle is to ignite and inspire creativity, allowing individuals to transform their innovative ideas into tangible realities. Through our laser engraving machines, many people have discovered new avenues of expression and even created new livelihoods.Our commitment to quality is unwavering, and we continually research and upgrade our products to provide affordable, high-quality laser engraving machines and accessories. Plus, we have over 25 years of US-based technical support, ensuring you get expert help setting up your machine and solving any challenges you may encounter.At Monport, customer feedback is invaluable. It guides our product development, resulting in new series such as the Monport Mopa Gpro Fiber laser engraver and Mopa GA Fiber Laser.
Monport Laser (monportlaser.com) has 360 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 237 reviews with 5 stars · Clear filters
Purchased a 100w with built in chiller. Only took half a day to get it set up and fine tuned. Works great!
By Trevor M.
Response from Monport Laser· Apr 22, 2023
Thank you for taking the time to leave a review. We're glad you're happy with your purchase and hope to continue providing high-quality products and a high level of customer service. If there is anything else we can do for you, please feel free to reach out!
Great pre-sale customer service. All my questions about their products were answered with great knowledge. Ordered a few days later. Machine showed up very quickly , freight company set up a time I was home to deliver. Top quality packing and products.
By Jason
Response from Monport Laser· Apr 22, 2023
We appreciate your time providing feedback. Please feel free to reach out if you have further concerns. Have a good day!
Knowledgeable sales team with a large product selection. Service after the sale is responsive and the Monport Facebook group all have been very positive experiences.
By Greg P.
I have the Monport 60 watt 16 x 24 bed and have made tons of stuff on it and really enjoy using it
By Samswoodcreations S.
Response from Monport Laser· Apr 22, 2023
Thank you for your review. Your review inspires us to step forward.
Order placed. It was received in only five days. Much earlier than expected. I assembled and was using the laser in two hours. Works nice.
By Harold T.
Response from Monport Laser· Apr 22, 2023
We appreciate your time providing feedback. Please feel free to reach out if you have further concerns. Have a good day!
I have had a Really Great experience with Monport Laser. Followups to email questions was always prompt and very polite. So I tested their support by calling with a question. I was very surprised that I recognized the voice of "The Louisiana Hobby Guy"as the support rep. He answered my questions and we had a very good conversation about Monport Lasers. After the conversation I went to the Monport Laser website and bought the 60 watt at a really good price. Setup of the machine went very smooth for me and I have thoroughly enjoyed working with the laser. I would buy again from Monport Laser and recommend them to everyone wanting a CO2 laser. Thanks you Monport laser
By Sams Wood C.
Fantastic machine, arrived in perfect condition. Mirrors were aligned and tested before shipment. No dents or other nightmares I've heard of with other companies. Highly recommend. Thank you Monport Lee H
By Lee H.
Response from Monport Laser· Jun 24, 2022
Hey Lee, sincerely thanks from the Monportlaser team to your recognition and lasting trust. We always strive to satisfy every customer, We accept any advice in an open mind. Your review inspires us to step forward. We will try our best to provide affordable products and high level of customer service all the time.
Customer Service from purchasing, to delivery and installation and software support has been fantastic and much needed when starting my business. I couldn't ask for better service! I research many companies prior to finally selecting Monport and couldn't be happier.
By Jude Laser E.
Response from Monport Laser· Jun 24, 2022
Hey Jude, sincerely thanks from the Monportlaser team to your recognition and lasting trust. We always strive to satisfy every customer, We accept any advice in an open mind. Your review inspires us to step forward. We will try our best to provide affordable products and high level of customer service all the time.
