Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
360 reviews
Monport LaserSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Monportlaser is an online store dedicated to selling laser engraving machines and accessories. Our founding principle is to ignite and inspire creativity, allowing individuals to transform their innovative ideas into tangible realities. Through our laser engraving machines, many people have discovered new avenues of expression and even created new livelihoods.Our commitment to quality is unwavering, and we continually research and upgrade our products to provide affordable, high-quality laser engraving machines and accessories. Plus, we have over 25 years of US-based technical support, ensuring you get expert help setting up your machine and solving any challenges you may encounter.At Monport, customer feedback is invaluable. It guides our product development, resulting in new series such as the Monport Mopa Gpro Fiber laser engraver and Mopa GA Fiber Laser.
Monport Laser (monportlaser.com) has 360 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 237 reviews with 5 stars · Clear filters
I was having trouble and tech support was prompt to respond, diligent on seeing that my issues were resolved, including completely swapping out my machine and sent follow up emails to make sure everything was working well with the new unit. I could not be more pleased with the quality of the machine and the service of Monport Laser company. I will be buying my next machine form them again.
By Michael
These are great machines at great prices. And they offer awesome customer service
By Todd
My k40 motherboard arrived quickly. I had one question about install and it was answered quickly by support. Had it installed now for a couple of months and it works great
By Salooncnc
Response from Monport Laser· Apr 22, 2023
Thank you for your positive feedback. Please feel free to reach out if you have further concerns. Have a good day!
Knowledgeable Associates who know their product(s) and how it stacks up with their competitor's product(s). Good communication via Text & eMail.
By ALP's Craft S.
Response from Monport Laser· Apr 22, 2023
Thank you for your positive feedback. Please feel free to reach out if you have further concerns. Have a good day!
Great product delivered rapidly, easy to setup and I had the chance of trying out the after sale service for questions on installing an air assit and I received the info within 24h. Thank you Monport. Michel Champagne, Qc Canada
By Michel C.
Response from Monport Laser· Apr 22, 2023
Thank you for your kind words, Michel! We will try our best to provide affordable products and high level of customer service all the time. Please feel free to reach out if you have further concerns. Have a good day!
I'm considering making a purchase, and they reached out to me and help provide me with information "pros and cons" of their products. They also sent me a bunch of videos to review and make the process much more laid back than a pressure to buy.
By Vinnie
Response from Monport Laser· Apr 22, 2023
Thank you for your feedback, Vinnie! Your review inspires us to step forward. Please feel free to reach out if you have further concerns.
I have been reviewing lasers for what seems like forever. I wrote monport and they almost immediately wrote back. We kept the conversation going for a few days as I keep coming up with new questions and ideas. As always they are quick and helpful to respond despite showing my "newbie" status in full color lol
By Chuck C.
Response from Monport Laser· Apr 22, 2023
Thank you for your positive feedback. Please feel free to reach out if you have further concerns. Have a good day!
Just the laser I needed. Came aligned and ready to go out of the box.
By Dustin C.
Response from Monport Laser· Apr 22, 2023
Thank you for taking the time to leave a review. We're glad you're happy with your purchase and hope to continue providing high-quality products and a high level of customer service. If there is anything else we can do for you, please feel free to reach out!
