Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
491 reviews
MonopriceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Monoprice, Inc. is an e-commerce leader specializing in providing more than 7,500 high-quality yet affordable electronics and tech products. As an industry innovator, Monoprice fills a void in the consumer technology market by delivering exceptional products that are on par with the best known national brands at prices far below the retail average with incomparable speed and service. Maintaining a business philosophy that focuses on the needs of its customers, the company strives to bring simplicity, fairness and confidence to consumers and businesses shopping for big-ticket electronics and tech accessories.
Monoprice (monoprice.com) has 491 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
491 approved reviews, newest moderated first
Needed a longer cable for my iPhone to audio input. Simple to find on Monoprice website. Price was right too!
By KCAstroFan
Response from Monoprice· Nov 7, 2018
Thank you for the 5 star review KCAstroFan! Paul S. CS Manager
Great selection of electrical focused products with unbeatable prices, painless warranties and fast shipping
By Mark B.
Response from Monoprice· Nov 16, 2019
I apologize for the delayed response but thank you Mark for your review! Paul S. CS Manager
Customer service is friendly and easy to reach.
By Qiao
Response from Monoprice· Nov 7, 2018
We appreciate the feedback Qiao! Paul S. CS Manager
Always good prices as well as customer service
By Kenk2124
Response from Monoprice· Nov 7, 2018
Thank you for the review Ken! Paul S. CS Manager
Good prices and products.
By Andrew R.
Response from Monoprice· Nov 7, 2018
Appreciate the review Andrew! Paul S. CS Manager
Excellent company and great quality products at a significant low price. Monoprice items are definitely in the upper echelon with a great price, and their cables are backed with lifetime warranty which is fantastic. Customer Service is great as long as you get a rep in California. They are slowly expanding their CS to Philippines, so there is definitely a learning curve for them and will take them some time to get up to speed Bottom line: I recommend monoprice to all my friends and family because I trust their products and prefer them over amazonbasics, not only due to price but because of quality and customer service. Edit: I have edited this review after getting some updated information from the company on their expansion of CS to overseas.
By Sami S.
Response from Monoprice· Nov 7, 2018
Sami, Appreciate the review! We will work hard at creating a better experience so we can get you taken care of the first time in the future! Paul S. CS Manager
Needed some inexpensive cables. Price was right, shipping good. Lifetime warranty.
By Robert S.
Response from Monoprice· Nov 6, 2018
Thank you for the positive feedback Robert, we truly appreciate it! Paul S. CS Manager
The items I ordered stated they would ship next day and would be received within 2-3 days. I had to call on the day it was supposed to be delivered because I did not have tracking. After calling I received an email that the items were shipping. Poor service and misleading shipping times.
By Albert G.
Response from Monoprice· Nov 6, 2018
Albert, We apologize for the issues you had with your order. If this issue has not been resolved please reach out to me at [email protected] with your order information and we would be happy to help resolve it. Paul S. CS Manager
