Shipping was great, answering questions not so great .....
Shipping was great, I had a question and called Oxford, GA and was advise to get in touch with the Texas office. I sent them an email on Sept. 28 and the response which I received on the same day, was to ask a question that I had answered in my original request. I answered the question again and have not received an answer back immediately. Friday, Sept. 30, I followed up with another text and today is Oct. 6, and I have not heard back.
By Martin/Georgia
Response from Special Hardwood Products· Oct 10, 2022
Thank you for your review. Should you require any additional assistance please feel free to contact us at (877) 928-9663. Products and samples can be purchased at our website. A quick link: http://www.monocoat.us We are available Monday - Friday, 8 AM - 4:00 PM EST. Special Hardwood Products Monocoat National Master Distributor 877-928-9663 http://www.monocoat.us/

