MonikerReviews of moniker.com

Response from Moniker· May 26, 2026

Thank you, Brett, for sharing your experience with us. We’re sorry to hear that the chat support did not meet your expectations and understand how frustrating that can be. At the same time, we’re pleased to know that the email support experience was straightforward and helpful. Your feedback is valuable and helps us identify opportunities to improve consistency across all support channels.

Response from Moniker· Sep 1, 2025

Thank you for sharing such a detailed review and for trusting us with your domains. We truly appreciate your recognition of our reliability and transparency, but we also take your concerns very seriously. You are absolutely right that core functions like DNS management should work smoothly, and we regret the frustration caused by the bug you’ve encountered when using multiple tabs. While our team is aware and actively working on a fix, we understand that simply acknowledging the issue is not enough especially for customers like you who depend on these tools daily. Your feedback highlights the urgency, and we will make sure it’s prioritized appropriately. Regarding pricing, we aim to keep it transparent and aligned with the level of service, security, and innovation we provide. That said, we value your perspective and will continue reviewing our offering to ensure it brings the right balance of value and performance. We’re glad you shared this with us so openly it helps us improve. If you’d like, our support team would be happy to stay in touch with you directly on progress with this fix.

Response from Moniker· Mar 4, 2025

Hi Brad, Thank you for your feedback. We understand that price increases can be frustrating. In many cases, these adjustments are due to registry price changes, which are beyond our control. We always strive to provide value through reliable service, support, and security features. However, we appreciate your perspective and are sorry to see you go. If there's anything we can do in the future, we'd be happy to assist. Wishing you all the best, The team @ Moniker

Response from Moniker· Aug 15, 2024

Hi Hrvoje Lončar, Thank you for your review, and taking the time to send us your feedback about our service and pricing. We appreciate it! Please feel free to contact our team if you have any questions or need any assistance with your account. All the best, The team @ Moniker

Response from Moniker· Jun 4, 2024

Hi Carol, Thank you very much for taking the time to leave us your feedback. We are very sorry to hear that the fix for the problem is not fully completed. Please reach out to our team via email or phone if you need some further support and assistance. We look forward to hearing from you. All the best, The team @ Moniker

Response from Moniker· May 14, 2024

Hi Dan, Thank you very much for your review and feedback, we really appreciate it. There has been some changes to our pricing due to increased costs from our suppliers and registries. We understand that any increase can be concerning, and we're committed to providing the best value possible. Please feel free to reach out to our team if you would like to discuss your account, or have any questions. Thank you again and all the best, The team @ Moniker

Response from Moniker· May 9, 2024

Hi Costas. Thank you for the review and feedback. We are very sorry to hear that the process to create a ticket was not easy and you had difficulty contacting us from Europe. We would love to hear more about the challenges you faced, so we can review how we can improve the experience. We have sent a request through to you directly. Its great to hear that when the support team were on the case they were able to solve the issue in good time. Thank you again for the feedback. We really appreciate it. All the best, The team @ Moniker