MonikerReviews of moniker.com

I had mistakenly let a domain expire I mistakenly let a domain expire and it had been deleted from my account. The support team got it imported back into my account so I could renew it - with no extra charges. Very Pleased.

Moniker has been a reliable service for me, and they keep my domains available. I have had to contact them a few times, and the people who responded were knowledgeable and friendly. I highly recommend their services!

I had stupidly let a domain expire and it had been deleted from my account. The support team very promptly got it imported back into my account so I could renew it - with no extra fees. 5 stars.

Moniker is very prompt and precise in their answers to my tickets. I am really impressed. 5-Star!

The customer service is excellent @ Moniker. Fast and helpful!

Excellent and prompt customer service! It was a sincere pleasure dealing with Mike.

I made a purchase by mistake and they gave me a credit without any problem

Moniker is excellent! I've been using them for many years, and their support staff can't be beat! At some other registrars I've tried, the support reps have to go lookup info or sometimes give mixed-up info (different than even their own support pages say). And at huge registrars, they have different departments for different issues, and you have to get transferred around to different reps. But at Moniker, they're a good size but not huge (although I see they have a huge parent company, so you still get that stability), and the reps are simply very knowledgeable & know what the answer is or how to do procedures. And very nice people to deal with too. Their expertise has been very helpful for me before when I accidentally made a mistake when doing something in the control panel and wasn't sure how to fix the issue, so I really appreciate that (and why I'm being thorough in my review so that people know the excellent service they provide!). They're also very fast in replying to emails (just a matter of minutes, not hours). And if you phone, you can talk with someone after a few rings... compared to having to listen to a menu, select an option, and then wait on hold. The free email and web site forwarding (included with a domain purchase/renewal) are really useful features too. And I've seen other tools in the control panel that I haven't even tried yet. The support hours aren't 24/7, but it's most hours, and quality over quantity. Plus, the control panel lets you do most things yourself. And their support wiki has a lot of answers too. And the prices are very good, and even better with the bulk discount if you have 20+ domains. So yeah, easily 5/5!