Green Dot CorporationReviews of moneypak.com

This company is a complete fraud. Had a $100 Moneypak. Site said I failed verification process. No live people to talk to. Finally reached customer service at GreenDotMoneypak@tech-center . com. They mailed me a refund check. Took three weeks. Will never use their service again!

This is the biggest scams company ever.. I got a f.. moneypak from Walgreens when signed in on line it said that it's already used and nobody scratched it was just me.. I contacted on line for a complaining and this scams said that i won't have a refund

I didn't even want to give it 1 star!!!! The worst company ever. I bought a moneypak card at Walgreens yesterday and when I scratched the back off to retrieve the 14 digit numbers so I can load my GreenDot card there was only 10 numbers and it was missing 4 numbers. And of course the store isn't going to give you a refund even though it wasn't my fault for the defective card that the store sold, so I had to submit a claim online. This company has the worst customer service and no available representative to speak to and now I have to wait almost 14 days or more for a refund. I think all of this is ridiculous it's a big scam and fraud... I will never use green dot again 👎👎👎👎

I will never get a moneypak again!!! Has no customer service I have called multiple times get put on hold for 3 hours waist of my time even sent emails no reply back. I can't even make a account to transfer my money to my green Dot card. Then when I get hold of someone they tell me I can't use moneypak can't even explain on why I can't use moneypak! They told me just get a refund SMH that's why I went to purchase a moneypak so I can use the card! Crazy to because they have my social number now and my phone number where they send you verification number. So now they going to tell me I can't use moneypak but yet they took all my information something not right here!!! And yes I used the web on back of the card!!!

I bought a green dot prepay credit card visa. I put 150.00 cash on it then I tried to use it so I had to stop what I was doing and register the card not so bad but then it would not work at all. So I call the company and got nothing but the run around. After 2 months 1/2 dozen email and hours of my time it finally cleared my money. I didn't get back any interest on my money but they got there money.

I can't load the money off the money pak card. It says it takes about two weeks to get a refund and they don't give you the fee you paid for the money pak card back. There's also no real customer service. I still haven't gotten my money back.

After difficulties with other online banks, I switched to Green Dot and am glad I did. Cash Back, Early Direct Deposit, Overdraft Protection, No Fee Checking, free ATM withdrawals, and app features that actually work! Customer service could be better, but certainly isn't any worse than the big traditional commercial banks. Green Dot has definitely grown up beyond its prepaid-card roots.

Cannot reach customer support. the refill cards often have problems and need a refund