Easy of purchase
I really appreciate the great customer service, easy of purchase, and expect to purchase from them again. thank you. This was part of my first internet coin purchase. I plan on purchasing more of the Lunar series.
By Ramsay
Saturday, November 7, 2026 · Customer reviews of US businesses
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455 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As America's fastest growing dealer, Money Metals Exchange helps customers switch their paper dollars into the safety of gold & silver bullion coins & bars.
Money Metals (moneymetals.com) has 455 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
455 approved reviews, newest moderated first
I really appreciate the great customer service, easy of purchase, and expect to purchase from them again. thank you. This was part of my first internet coin purchase. I plan on purchasing more of the Lunar series.
By Ramsay
I purchased $2000 worth of silver from MME in 2023. I just called them to sell them back and was immediately told that I was on their do not sell list!!! They are the only company that I have purchased metals from. I have never contacted them regarding anything in the past two years, neither bought or sold anything! They refused to tell me why I was on the list and was told that there was only a director to speak with, put on hold and they hung up. I have done nothing wrong. Good to know that if you buy from them, they won't honor there buyback. Needless to say, I am very upset! Anyone else have this problem?
By holdingpattern
I have been dealing with this dealer for over 11 years. 100% satisfied with the service I have gotten. This latest purchase is a beautiful coin. As finances permit more coins will be added to my stack.
By Melissa T.
They informed me I live in a state that a $1000.00 +purchase is exempt from state sales tax. Picking up smaller round when just short of that is a great way to avoid and add some diversity. Rounds are in excellent condition. Will continue to order from Money Metals in future.
By Bryson Z.
Lacks transparency ! The overall process is not a good one and not in the same class with TREATY . Advance solution and good pay .
By Marge C.
Don't make the mistake of giving them your phone number. I asked for info via email and they immediately called me. Then argued about me telling them I didn't appreciate unsolicited phone calls.
By Jerome S.
Been doing business with MM for 6 months now and all precious metals I've purchased have been superb in looks, feel and authenticity. Great customer service and shipping.
By John
Extraordinarily incompetent unprofessional organization
By JOHN G.