Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
249 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our Company has over 10 years of focusing on individual successes, which range from customer technical experiences to finances. We pride ourselves in providing a premium experience to assist customers in finding personal freedom, while planning for a comfortable future. We're excited to change the financial industry by truly focusing on the individual, instead of just their finances.After getting to know you, we customize each program to meet your individual needs. The traditional financial industry thinks of you as a number and just focuses on how to monetize your decisions. We want to know you, then we can better serve your needs. No longer are you just a number, you're a person who needs a partner to understand you and work for you.Our qualified staff of certified National Financial Educators Council Coaching Professionals work with you no matter the situation to help understand and navigate your way through the financial landscape. We assist you through your challenges and partner with you to uncover and explore new opportunities. Our certified Coaches utilize educational resources and financial partners to elevate your financial situation.
Money Ladder (moneyladder.com) has 249 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 243 reviews with 5 stars · Clear filters
He was very understanding and professional. He also was able to answer all my questions and explain the program very well.
By JJM
Response from Money Ladder· May 21, 2025
Glad that Noah was able to answer all of your questions and you had great service. Thank you!
Austin Alberghini and Donna were so helpful and personable. They were both very knowledgeable and helped me tremendously during this stressful situation. Excellent customer service!
By Ashley
Response from Money Ladder· May 20, 2025
Happy to hear you had a great experience with Austin and Donna. Thank you!
Noah was excellent and informative. Very personable and made the experience streamlined. Would ask him out if it weren’t uncouth and unprofessional, but 5 stars across the board
By Nicholas C.
Response from Money Ladder· May 20, 2025
Sounds like Noah made a great impression. Thank you!
Jason was professional, thorough, & personable. He helped turn what was initially a skeptical situation into finding the best solution for my financial situation. It was refreshing speaking with someone efficient while also remaining personable and nonjudgmental
By Nikki
Response from Money Ladder· May 19, 2025
Grateful that you were able to work with Jason and had a great experience. Thank you!
The whole process went very smoothly thanks to Noah F who explained everything clearly. He listened to my story about my previous experience with a Debt Relief program then he explained how they do things differently at Money Ladder. I’m giving my 5 Stars Gilbert E
By Gilbert E.
Response from Money Ladder· May 19, 2025
Glad that you were able to work with Noah. Thank you for the 5 stars!
Noah was easy to talk to and clear to understand. Overall a five out of five rating due to him explaining each detail and asking if I had any questions throughout the application and the follow-up. He was extremely thorough on walking me through the next step and explaining what it was going to be. I recently opened up a business and am figuring out the struggles as I go. He helped make this process seamless. Again a 5 out of 5 rating. Way to go Noah!
By cherieyahoo.com
Response from Money Ladder· May 14, 2025
Glad that you were able to work with Noah and would rate him so highly. Thank you!
Working with Money Ladder has been an incredibly smooth and reassuring experience. From the very beginning, they were clear and transparent about every step of the debt consolidation process. I appreciated how easy it was to get started, and how responsive and professional the team has been throughout. They made a stressful situation feel manageable, and I’m truly grateful for their support. I highly recommend them to anyone looking for a straightforward and trustworthy path to financial relief.
By Robert D.
Response from Money Ladder· May 14, 2025
We're so happy to hear that you had such a great experience with Jason. Thank you for the recommendation!
Working with Travis was amazing. He was very knowledgeable about my accounts and ensured to get all the necessary information to get my private student loans included in my plan.
By Melanie A.
Response from Money Ladder· May 14, 2025
Happy to hear Travis was amazing to work with. Thank you!
