MoneroMerchReviews of moneromerch.com

Response from MoneroMerch· Jan 19, 2025

Thanks so much for your order! We're glad you like your hat!

Response from MoneroMerch· Jan 13, 2025

Hello, I sincerely apologize for the inconvenience you experienced with your order. Providing a smooth and timely process is always our goal. While the vast majority of orders are delivered within the estimated timeframe, holiday periods, such as the time when you placed your order between Christmas and New Year's, can sometimes lead to unexpected delays due to the holiday hours kept by some of our partner companies. We replied to your email with an explanation and included a coupon as a gesture of goodwill—I hope you received it and found it helpful. This is not a normal occurrence for us. Thank you for your understanding.

Response from MoneroMerch· Oct 3, 2024

Thanks for your review! We're glad you like the Monero mug!