The worst company to deal with
The worst company to deal with! Do not buy from them!! They will make everything for you not to be able to return the product! Material looks and feel so cheap!! Scam company!!! Buyers beware!!
By Dee
Saturday, November 7, 2026 · Customer reviews of US businesses
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403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Mondressy is an online retailer specializing in wedding and special-occasion dresses, serving customers worldwide.Our collections include wedding dresses, bridesmaid dresses, mother-of-the-bride dresses, prom dresses, evening and cocktail dresses, and accessories. We offer a variety of styles, colors, and sizes designed for weddings, formal events, celebrations, and other special occasions.We also support custom‑tailored service, so customers can adjust lengths, necklines and other details to achieve their ideal fit.We are committed to providing clear product information, convenient online shopping, international shipping, and responsive after-sales support. Customer feedback is an important part of how we improve our products and services.Our goal is to help women find beautiful dresses they feel confident wearing for life's most important moments.
Mondressy (mondressy.com) has 403 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
403 approved reviews, newest moderated first
The worst company to deal with! Do not buy from them!! They will make everything for you not to be able to return the product! Material looks and feel so cheap!! Scam company!!! Buyers beware!!
By Dee
If I could give a zero response that would be too high. I ordered a dress for a wedding. It didn't fit. I followed the limited return instructions, emailed, then heard nothing. Was asked write a review, I did, not favorable. Received email asking me to take down my review for my refund. I did. Have heard NOTHING since. DO NOT buy from them. Terrible customer service.
By Joyce C.
Did not disclose they are from China and return policy is horrible. Only get 1/2 your money spent.
By Darren
Easy to order, plenty of options to choose from
By Chris G.
Beautiful dress but I need to return it and can not find the original email with my purchase info
By Lisa H.
The dress is absolutely beautiful. I can wait to wear the dress to my daughters wedding in October 2024. Thank you for the great customer service
By Kathy G.
Poor quality and lousy return policy. Buyer Beware!
By Melanie D.
Amazing quality,fit, and customer service. Was thrilled to receive such a beautiful garmet- it exceeded my expectations and even arrived much earlier than quoted. Can’t wait to wear my custom-sized gown for my upcoming birthday gala! 100% recommend!!!
By Celeste G.