Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
403 reviews
MondressySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Mondressy is an online retailer specializing in wedding and special-occasion dresses, serving customers worldwide.Our collections include wedding dresses, bridesmaid dresses, mother-of-the-bride dresses, prom dresses, evening and cocktail dresses, and accessories. We offer a variety of styles, colors, and sizes designed for weddings, formal events, celebrations, and other special occasions.We also support custom‑tailored service, so customers can adjust lengths, necklines and other details to achieve their ideal fit.We are committed to providing clear product information, convenient online shopping, international shipping, and responsive after-sales support. Customer feedback is an important part of how we improve our products and services.Our goal is to help women find beautiful dresses they feel confident wearing for life's most important moments.
Mondressy (mondressy.com) has 403 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
403 approved reviews, newest moderated first
Need to return but can’t figure out how to do this
By Carol F.
Response from Mondressy· Oct 20, 2026
Dear Customer, We’re sorry to hear you’re having trouble with the return process. Please feel free to contact us anytime at our customer service email. We’re always here to help and happy to assist you with any questions or concerns.
Received my dress quickly; it is beautiful
By Debbie S.
Response from Mondressy· Oct 20, 2026
Thank you so much for your kind feedback! We're delighted to hear that your dress arrived quickly and that you love it. We truly appreciate your support and hope you enjoy wearing your beautiful dress!
I am 74 & my husband is 81. We have been married for 43 yrs. He was just diagnosed with an incurable illness which will take him from me sooner then later. I wanted a beautiful gown for what will probably be our last New Years Eve together.....at least the last one that he will remember me. This gown is one of the most beautiful gowns I have owned. I had 3 or 4 special requests for this custom made gown and the Mondressy seamstress did exactly as I asked. The quality of this dress is amazing. They kept me updated on the delivery time and the gown arrived sooner then expected. Thank you to everyone involved for making this coming New Years Eve so special for me & my husband
By Denyse C.
Response from Mondressy· Oct 19, 2026
Thank you for sharing such a heartfelt message with us. We’re truly honored to be part of such a special moment in your lives. Wishing you and your husband a beautiful and memorable New Year’s Eve filled with love.
The dress was beautiful and fit well. I like that it was made to my measurements. The price was very reasonable. Great value!
By DPardee
Response from Mondressy· Oct 19, 2026
Thank you for your wonderful review! We’re delighted that you love your dress and appreciate our custom sizing and value. We hope to serve you again soon!
The dress was custom fit and while the dress fit the jacket did not. It was much larger and the seams near the bust were sewed in the wrong location. It also was not represented correctly on the website photo. The jacket appeared as it had sequins, but it did not nor did the top of the dress. The top of the dress was lace as was the jacket. It was poor quality and looked more like table cloth material than the shiny elegant look in the photo. It truly was not as advertised. I was truly disappointed and had to purchase another dress.
By Norma H.
Response from Mondressy· Oct 19, 2026
We’re sorry to hear about your disappointment. We have not received any prior feedback from you regarding these concerns. Please feel free to contact our customer service team by email if you experience any issues. We’re always here to assist you and are happy to help!
The dress came quickly packaged well and fit. Great, thank you for getting it to me in such a quick time and making me feel beautiful
By Katherine S.
Response from Mondressy· Oct 19, 2026
Thank you so much for your kind review! We're thrilled to hear that your dress arrived quickly and fit perfectly. We're so glad we could help you feel beautiful!
Absolutely love my dress. Quality, color, style, delivery was exactly as described. Highly recommend!
By D M.
Response from Mondressy· Oct 19, 2026
Thank you so much for your lovely review! We're delighted to hear that you love your dress. Your kind words and recommendation mean a lot to us!
My pantsuit is gorgeous, beautiful fabric and exquisite workmanship. It arrived within the time promised. I emailed the company several times and received replies the very next day. I highly recommend this company and their products.
By Emily M.
Response from Mondressy· Oct 18, 2026
Thank you so much for your wonderful review and recommendation! We’re delighted to hear that you love your pantsuit and appreciate your kind words about our quality and service. We truly appreciate your support!
