Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
375 reviews
momence.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Momence is a platform for studios, gyms, spas, and dance schools. Put your backend admin on autopilot and get back to doing what you love most. Momence was built to help you create bespoke experiences for every single one of your customers. We help automate your manual tasks, from taking bookings, to closing new leads, to converting intros into members, to nurturing members who are at risk of cancelling. Momence is versatile yet unique to your type of business: one software that consolidates multiple softwares into an easy-to-use platform.
momence.com (momence.com) has 375 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
375 approved reviews, newest moderated first
Excellent platform, great service and incredible value
By Nicole Breathwork V.
Response from momence.com· Jul 3, 2025
Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the platform and finding great value in our service.
I've been pestered, I repeat, pestered, for two years by this company trying to get the business to sign up with them. Besides the fact that they keep calling me the wrong name, which just shows such luck of competence, they haven't taken in all the emails I sent asking them to stop contacting us. I still get emails and international and national calls every week. It is time consuming, unprofessional and beyond belief how they keep going at a business in such aggressive and relentless way. I hope that with this review they will stop such aggressive marketing behaviour once and for all.
By Claudia F.
Response from momence.com· Jul 3, 2025
Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your experience and the frustration it’s caused. We'll relay this to our sales team. Since there isn't a business name listed in this review please reach out to [email protected] and we'll make sure to flag your account. Thank you again for bringing this to our attention — your feedback is critical in helping us improve.
Great help:)
By Beth R.
Response from momence.com· Jul 3, 2025
Your feedback means a lot to us. Please don’t hesitate to reach out if there’s ever anything we can do to make your experience even better!
The response from Momence was very prompt which made me happy! 😀
By lyndalpeck
Response from momence.com· Jun 26, 2025
Thank you for the lovely feedback! We're glad we could provide a quick response and make your experience a positive one. 😊 We're always here when you need us!
Joshua, listened to the problem, thought, and came back with a solution. No running around, repeating the questions and going in circles. Straight to the help.
By Vickie
Response from momence.com· Jun 23, 2025
Thank you for sharing this thoughtful feedback! We're so glad to hear that Joshua was able to listen carefully and provide a clear, effective solution without unnecessary back and forth. We appreciate you taking the time to recognize his approach, and we're always here if you need anything further.
Quick to answer and gave a step by step response with a link to more info. Their help guide is through and chat is responsive and helpful.
By Lacy
Response from momence.com· Jun 23, 2025
We appreciate you taking the time to share this feedback! It’s great to hear that the step-by-step support, helpful link, and detailed help guide made a positive difference. We're glad the chat team could assist quickly — we're always here when you need us.
Momence is a great platform for running my business. I appreciate the ease of flow with setting up and maintaining all the background elements to my schedule, payments, reports, and more. Their customer service is excellent, always able to quickly help me resolve issues that I'm having in the moment. It's not perfect but it's often just because of my own learning curve! I used to use a well-known competitor and so happy to have made the switch a few years back.
By Marc M.
Response from momence.com· Jun 18, 2025
Thank you for the kind words and for sharing your experience! We're so glad to hear that Momence has helped streamline your operations and that our support team has been there when you needed a hand. We know switching platforms can be a big decision, and we're thrilled to hear you're happy with the move. We're always here to support you as you continue to grow and learn!
Cyra was super helpful. Everything that I needed help with took very little time.
By Katira B.
Response from momence.com· Jun 16, 2025
Thanks so much for sharing! We're glad to hear Cyra was able to help quickly and make the process smooth for you. We'll be sure to pass this along!
