Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
375 reviews
momence.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Momence is a platform for studios, gyms, spas, and dance schools. Put your backend admin on autopilot and get back to doing what you love most. Momence was built to help you create bespoke experiences for every single one of your customers. We help automate your manual tasks, from taking bookings, to closing new leads, to converting intros into members, to nurturing members who are at risk of cancelling. Momence is versatile yet unique to your type of business: one software that consolidates multiple softwares into an easy-to-use platform.
momence.com (momence.com) has 375 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
375 approved reviews, newest moderated first
The person helping me was patient, thorough and knowledgeable. Customer support is always top tier.
By Hope H.
Response from momence.com· Aug 2, 2025
Thanks for the kind words, Hope! We’re happy to know you had a great support experience.
I appreciate Brian reaching out and notifying me that an email I thought was sent to a client was instead sent to Momence Help Desk.
By Michelle S.
Response from momence.com· Aug 2, 2025
We appreciate you too, Michelle! Thank you for your thoughtful note about Brian’s attention to detail.
I was provided with lots of visuals. I had few questions all were answered with clarity.
By Kad J.
Response from momence.com· Aug 2, 2025
Thanks, Kad! Happy to hear the visuals and answers helped—let us know if anything else comes up.
Responses were extremely prompt, and issues with my booking and account resolved quickly
By Shanelle De S.
Response from momence.com· Aug 2, 2025
Thank you, Shanelle! We’re glad we could resolve your issue quickly and efficiently.
Weekends are go time for my business- 2 pm on a Sunday, I get an immediate response over chat, a solid resolution and a ticket number for any needed follow up. I've used other gym management software and customer service was slow and the staff ill informed. Great customer service with Momence!
By Kim N.
Response from momence.com· Aug 2, 2025
Thank you, Kim! We know how crucial weekend support is, and we’re so glad we could be there for you right when you needed us.
Setty was amazing and really professional!!!
By Fran
Response from momence.com· Jul 25, 2025
Thanks for the kind words! We’re thrilled to hear Setty made a great impression.
Ready to launch! Setty has been incredibly patient with all my questions and helped solve every issue along the way
By Remy H.
Response from momence.com· Jul 25, 2025
Awesome to hear you’re ready to launch! Setty’s happy to support you every step of the way.
Okay, I have always been helped successfully with momence chat feature. It was a life saving during onboarding and has continued to be great help 6 months into the experience.
By MatWorkz Pilates S.
Response from momence.com· Jul 25, 2025
We love hearing that! So glad the chat has been a helpful part of your journey with Momence.
