Great customer service
Great customer service! Helped me when I needed help the most
By Alyssa
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
347 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At MollyJewelryUS, we handcraft each piece with heart and purpose—celebrating love, milestones, and individuality. We proudly offer budget-friendly materials, responsive customer support, and customizable options. Your moments deserve something with personal care, and we’re honored to be part of yours.
MollyJewelryUS (mollyjewelryus.com) has 347 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
347 approved reviews, newest moderated first
Great customer service! Helped me when I needed help the most
By Alyssa
Customer service, the website, shipping times, and quality are all excellent. The whole process was super easy, and I’m very pleased.
By kyle D.
I ordered a ring that was gold plated. It was a great and beautiful ring. However, it sat in my drawer for sometime (until the moment came to propose) once it was being worn the gold plating started to get tarnished rather easily. I reached out to the service team and they immediately took care of it. I replaced it with a solid gold ring and it is perfect. Over all they were very helpful and the solid gold ring is great.
By Paul R.
The customer service is outstanding, if you have any worries or questions they had no problem reassuring me and also gave me a estimated time and they stuck to they’re word, the ring is beautiful and I know my future will love it, thank you guys so much
By Alex S.
It came earlier than expected and the ring is gorgeous. Couldn’t have asked for better customer service either!
By Eli M.
The ring is exactly as ordered and the service is amazing! My fiancé is thrilled!
By Camden N.
MollyJewelry quickly answered questions I had regarding the size of the ring BEFORE I had even ordered, and then after I messed up the shipping address, MollyJewelry assisted me in tracking down and retrieving the package - culminating in over a dozen emails back and forth. When I finally got the ring (again, the delays were my own fault), it was a gorgeous piece that my now-wife absolutely adores. Everyone compliments her on the ring. EVERYONE.
By Sean A.
My experience was amazing , very formative and patient with my questions to have full understatement of the process.
By Avigail H.