Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
347 reviews
MollyJewelryUSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At MollyJewelryUS, we handcraft each piece with heart and purpose—celebrating love, milestones, and individuality. We proudly offer budget-friendly materials, responsive customer support, and customizable options. Your moments deserve something with personal care, and we’re honored to be part of yours.
MollyJewelryUS (mollyjewelryus.com) has 347 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
347 approved reviews, newest moderated first
We had an issue at first with a ring we purchased—unfortunately, the main stone fell out just two months after buying it. Initially, we were frustrated with the support process, but the company stepped up and resolved the situation. We’re grateful they made it right in the end and appreciate their commitment to standing behind their products.
By Ben R.
I couldn’t be happier with this purchase. The craftsmanship is flawless, and the ring sparkles beautifully in every light. It fits perfectly and feels both elegant and comfortable on my finger. I’ve received so many compliments! Thank you so much for the incredible piece.
By Keely K.
The ring came faster than expected. It is beautiful. Well made, and good quality. The box it came in is very nice too. I appreciate the craftsmanship and the quality of service. Thank you.
By Customer
Found this company through instagram, I made a gamble. I am very happy with my choice.
By Student two zero two F.
Incredible ring with excellent feedback during the custom build process.
By Noah
Everything was great! Both quality and delivery time.
By PANTELIS B.
Great experience from start to finish, which is wonderful for those of us who have never purchased fine jewelry online. Despite the time difference, I was still able to receive email responses from customer service within 24-48 hours. I told them I was thinking about going with platinum because I’m rough with my hands, BUT, that I love the rose gold. Despite the price difference, they suggested I go with the 14k rose gold instead of platinum because the platinum only comes silvery. I think that is incredibly reputable and honorable for any company, but especially for jewelers. Furthermore, I wanted a different ct than the 1.5 ct diamond that was pictured, and they made and emailed a mockup image for me, again, within 24 hours. They were incredibly kind, informative and responsive; they did not rush our email conversation as I discovered exactly what I wanted, and the ring still arrived within the scheduled window. I truly couldn’t be more pleased with this experience or more emphatically recommend them to others!
By Chloe
Absolutely amazing! Not only was it fast but the ring is beautiful and made me cry when I saw it.
By Brandon R.
