MolbllyReviews of molblly.com

I Ordered a set of 2 queen sized pillows from them. I received 1 pillow, not even the same style as the ones I ordered. They are trying to tell me that what they sent me was correct & offered me $5 credit, They are not allowing me return the item and get my full $50 refund even though I submitted the return request as soon as the package was delivered. This company is horrible and the customer service is by far the worst! Please do not order anything from these scam artist!

You sent me a bed frame that someone else returned to you. The package had multiple levels of tape on it. The bed has ripped pieces, missing screws/hardware, crumbled up directions, and stained fabric. And now you are arguing with me about sending me a new bed and a label to return this pile of junk that you sent me OR refunding me my 169.99. This has been a horrible experience so far and you can make it better by sending me a new bed and a label to return this one OR by giving me the refund I deserve. I have spent hours corresponding with you and filing a complaint with Paypal, and it's a total waste of my time.

My mattresses arrived in a timely manner however once I realized that I ordered the wrong type of twin mattress I emailed the company. I also sent screenshots of the order page like the email asked for and then I no longer got a response. I even reached out to the chat bot on the molblly website but since they don't handle customer issues they were useless. Sadly I went to Walmart to buy the right size mattress and found a person who needed the mattresses and donated it to them. I have rental a property, and I was looking forward to using this company to fill my beds, but a company is only as good as their customer service and Molblly failed to help me. I'll stick to Amazon and Walmart for my needs.

Didn't even get the right bed.

Ich versuche seit einer Woche meine Bestellung zu widerrufen und die Rücksendung einzuleiten das will man einfach nicht akzeptieren erst will man Fotos dann will man sich mit einem lächerlichen Gutschein freikaufen und dann wird man nicht mehr verstanden ich kann nur jedem raten nicht direkt zu bestellen

I ordered two mattress , 1 queen and 1Full. I received a full and a twin bed. I haven’t been able to reached them by phone nor get a response from the support team. I just want the correct size bed so I can get some sleep. I ordered an additional mattress for my sister and she rec Bed her with no problem.

Mattress feels FIRM and I wanted medium firm. Will it change with time or did you send me a “FIRM “?

I spent $200 on a mattress, waited a week but didn't receive it, then spent another week frantically calling and emailing for assistance. I later found out the mattress was lost and I don't want to wait for a new one, I want a refund. Now you want to charge me a 50% processing fee? This is completely unreasonable. Not only did I not receive any service, but I also had to go through a lot of hassle. I don't believe your company has the right to charge me any fees. Additionally, UPS has emphasized that if they delivered to the wrong address, they would be responsible for the refund. Please don't shamelessly deduct fees from an innocent customer. Thank you.